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Airport Customer Service Agents Jobs in New York

Customer Service Representative (Buf Airport)
By CLEAR (clearme.com) At Buffalo, NY, United States
Commuter Benefits & Parking subsidy
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous sales and/or customer service experience, a plus – we'll teach you the rest!
Competitive hourly rate of $17.40 / hour
Customer Service Manager, Airport Customer Operations
By American Airlines At New York, NY, United States
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Customer Service Manager, Airport Customer Experience Administration
By American Airlines At , New York, Ny $57,818 a year
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Airports Team within the Customer Experience Division
Manage escalated service issues and be visible to your team members when problems arise
Previous airport customer service experience
2 years experience leading others
Customer Service Manager, Airport Ramp Services
By American Airlines At , New York, Ny $57,818 a year
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
This job is a member of the Domestic Airports Team within the Customer Experience Division
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Knowledge of airport ramp functions
2 years experience leading others

Are you looking for a job that will take you places? Join our team of Airport Customer Service Agents and help make travel a breeze!

Overview Airport customer service agents are responsible for providing customer service to passengers at airports. They help passengers check in, check baggage, answer questions, and provide assistance with boarding and disembarking. Detailed Job Description Airport customer service agents are responsible for providing customer service to passengers at airports. They greet passengers, check in passengers and their baggage, answer questions, provide assistance with boarding and disembarking, and provide information about airport services and facilities. They also help passengers with special needs, such as those with disabilities or those traveling with young children. In addition, they may provide assistance with ticketing, baggage handling, and other services. Job Skills Required Airport customer service agents must have excellent customer service skills, as well as strong communication and problem-solving skills. They must be able to remain calm and professional in stressful situations. They must also be able to work independently and as part of a team. Job Qualifications Airport customer service agents typically need a high school diploma or equivalent. Some employers may require additional qualifications, such as a college degree or certification in customer service. Job Knowledge Airport customer service agents must have a thorough knowledge of airport services and facilities, as well as airline policies and procedures. They must also be familiar with local and federal laws and regulations. Job Experience Airport customer service agents typically need at least one year of customer service experience. Previous experience in the airline industry is preferred. Job Responsibilities Airport customer service agents are responsible for providing customer service to passengers at airports. They must greet passengers, check in passengers and their baggage, answer questions, provide assistance with boarding and disembarking, and provide information about airport services and facilities. They must also help passengers with special needs, such as those with disabilities or those traveling with young children. In addition, they may provide assistance with ticketing, baggage handling, and other services.