Accounts Receivable Collections Agent Jobs in Ohio

· Escalate cases to management as needed

Bachelor’s degree in Accounting or Finance, or

A minimum of three (3) years of related experience in collections

Proficiency with MS Office tools including Advanced Excel Knowledge

Strong written and verbal communication skills, including ability to explain complex financial concepts to non-financial colleagues

· Manage completion of RMA and MCA request.

Background in Accounts Receivables and/or Finance

Experience using multiple computer systems simultaneously

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Process and apply payments via check or credit card

Process credit card reversals, refunds and declines

Interact with members over the phone with questions regarding their balance

3+ years of management experience

Manage the daily operations of the accounts receivable and collections team members

Manage the accounting close and internal controls for AR and collections

4+ years of billing and collections experience

Highly developed written and verbal communication and interpersonal skills

Experience working in Sales Force.com and NetSuite