Account Support Specialist Jobs
By Synectics Inc. At East Hanover, NJ, United States
Strong interpersonal and time management skills, and an ability for productive collaboration across varying departments
Complete customer support activities including but not limited to product administration scheduling, associated order management and delivery
Effectively leverage internal systems for ongoing case management which includes phone and email outreaches, case documentation, and customer inquiry/request resolution.
Proficient in PowerPoint and Excel, telephony and navigating systems related to product ordering and case management preferred
1+ years of progressive business experience in the biopharmaceutical industry with broad understanding of pharmaceutical sales, marketing, customer and patient services
Ability to manage multiple projects and consistently meet deadlines