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2Nd Shift Csr Jobs in Utah

Millwright - 2Nd Shift
By Stanley Black & Decker At , Willard, 44890
Plan and recommend future equipment and facility requirements
State approved Mechanical Maintenance Journeyman Card or five years of industry experience
Experienced electrical, hydraulic, mechanical, pneumatic, and robotic background
Thorough knowledge of OSHA, the National Electric Code, and the Fire Code
Ability to read and comprehend instructions, along with effective verbal and written communication skills
Coordinate schedules and follow up on assignments through completion

Are you looking for a challenging and rewarding customer service role? Join our team as a 2nd Shift CSR and help us provide exceptional service to our customers! You'll get to work with a diverse team of professionals and use your problem-solving skills to resolve customer issues. Plus, you'll have the opportunity to grow and develop your career in a supportive environment. Don't miss out on this exciting opportunity – apply today!

Overview:

2nd Shift CSR is a customer service representative who works during the second shift of the day. They are responsible for providing excellent customer service to customers and resolving customer inquiries and complaints.

Detailed Job Description:

2nd Shift CSR is responsible for providing customer service to customers over the phone, via email, and in person. They must be able to handle customer inquiries and complaints in a professional and efficient manner. They must be able to provide accurate information to customers and be able to troubleshoot customer issues. They must also be able to handle customer payments and process orders.

What is 2Nd Shift Csr Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of Microsoft Office Suite
• Ability to work in a fast-paced environment

What is 2Nd Shift Csr Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to type at least 40 words per minute

What is 2Nd Shift Csr Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of Microsoft Office Suite

What is 2Nd Shift Csr Job Experience?

• Previous customer service experience
• Experience working in a fast-paced environment

What is 2Nd Shift Csr Job Responsibilities?

• Answer customer inquiries and complaints in a professional and efficient manner
• Provide accurate information to customers
• Troubleshoot customer issues
• Handle customer payments and process orders
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information in the system
• Monitor customer service metrics and report to management