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2Pm To 10Pm Customer Service Representative Jobs in Kentucky

Customer Service Rep 2Pm-10Pm, 4Pm-10Pm
By Planet Fitness At Blaine, KY, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.

Are you looking for a customer service role that offers flexible hours? We are looking for a Customer Service Representative to join our team from 2pm to 10pm. You will be responsible for providing excellent customer service to our clients and helping them with their inquiries. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

The 2PM to 10PM Customer Service Representative is responsible for providing excellent customer service to customers during the evening hours. They will be responsible for answering customer inquiries, resolving customer issues, and providing general customer support.

Detailed Job Description:

The 2PM to 10PM Customer Service Representative will be responsible for providing excellent customer service to customers during the evening hours. They will be responsible for answering customer inquiries, resolving customer issues, and providing general customer support. The Customer Service Representative will be expected to maintain a professional and courteous demeanor at all times. They will also be expected to maintain a high level of accuracy and attention to detail when dealing with customer inquiries.

What is 2Pm To 10Pm Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to remain calm and professional in stressful situations
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of relevant products and services

What is 2Pm To 10Pm Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a fast-paced environment
• Ability to work flexible hours

What is 2Pm To 10Pm Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of relevant products and services

What is 2Pm To 10Pm Customer Service Representative Job Experience?

• Previous customer service experience
• Ability to work in a fast-paced environment

What is 2Pm To 10Pm Customer Service Representative Job Responsibilities?

• Answer customer inquiries in a timely and professional manner
• Resolve customer issues and complaints
• Provide general customer support
• Maintain a professional and courteous demeanor at all times
• Maintain a high level of accuracy and attention to detail when dealing with customer inquiries
• Follow up with customers to ensure satisfaction
• Update customer information in the customer service database