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Director Of Fleet Operations
Recruited by Bestinfo Systems LLC 1 year ago Address Phoenix, AZ, United States

Yard Manager / Fleet Operations Manager (Last Mile Tire System)

Company

Bridgestone Americas

Address , Phoenix, 85001, Az
Employment type FULL_TIME
Salary
Expires 2023-06-24
Posted at 1 year ago
Job Description

Company Overview

Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world's largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world's largest chain of automotive tire and service centers.Guided by its global corporate social responsibility (CSR), commitment 'Our Way to Serve,' Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.

Job Category

Engineering & Science

Position Summary

This position will support the LMTS (Last Mile Tire System) Operations manager in the launch of a new, first of its kind tire program developed to improve the efficiency and sustainability of last-mile, package delivery fleets.
The LMTS Yard Manager will be traveling to different terminal locations in their assigned metro area to perform yard checks. Yard checks include measuring and capturing tire treadwear in Bridgestone’s tire management software, providing customer and dealer support as needed, and general operational management.
Due to the start-up nature of this program, the candidate must be comfortable with change and have a flexible, solutions-driven mindset. The role will report directly to the LMTS Operations Manager and support the assigned metro area.


Responsibilities

  • Identify and correct more complex problems associated with product use in the field.
  • Yard checks at multiple metro terminal locations including:
    • Manually capturing weekly tread depth measurements for all fleets on LMTS program
    • Interfacing with Bridgestone’s tire management software
    • Treadwear evaluation
    • Liaison between fleet, dealer, Bridgestone territory manager, and core LMTS team for ongoing service optimization
  • Liaison between fleet, dealer, Bridgestone territory manager, and core LMTS team for ongoing service optimization
  • Manually capturing weekly tread depth measurements for all fleets on LMTS program
  • Develop on-going relationships with customers to secure future business.
  • Interfacing with Bridgestone’s tire management software
  • May resolve/troubleshoot implementation problems and/or train customers on the features of the products or solutions they have purchased.
  • Research, evaluate, and recommend new products or solutions that will meet customer needs.
  • Treadwear evaluation

  • Collaborate with other LMTS team members and recommend program improvements
  • Operational Excellence:
    • Support core team during new fleet onboarding
    • Collaborate with other LMTS team members and recommend program improvements
    • Support core team with new technology integration
  • Support core team during new fleet onboarding
  • Support core team with new technology integration

Minimum Qualifications

  • Must be comfortable with technology and interfacing with multiple software applications
  • Experience in tire industry preferred, but not required
  • Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience; or equivalent work experience
  • Candidate must be a self-starter and capable of scheduling yard visits in coordination with fleet owners; hours may vary considerably from day-to-day so flexibility and a “get it done” attitude will be required to be successful
  • Must have flexibility to work either early morning and/or early evening hours on days requiring tread measurements.
  • Candidate should be willing to and capable of bending, crawling, and accessing tight spaces in order to reach tires mounted on trucks.
  • Experience with customer service
  • 2-5 years of experience in field operations, or related field

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.