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Warranty Administrator / Automotive Administration

Company

The Hertrich Family of Automobile Dealerships

Address Seaford, DE, United States
Employment type FULL_TIME
Salary
Category Automotive
Expires 2023-05-21
Posted at 1 year ago
Job Description
Warranty Coordinator / Automotive Administration
Due to expansion and unprecedented growth, we are in need of an EXPERIENCED Warranty Administrator to round out our service team.
As a Warranty Administrator, you will work with a world-class dealership providing warranty administrative support. This is a challenging and multi-faceted position working in an automotive dealership. We are looking for a person who has automotive industry experience. Do you have a strong work ethic? Are you detailed oriented, organized, and have advanced computer skills with the ability to multitask?
Hertrich Offers
  • Paid Holidays
  • Paid Vacations
  • Employee Discounts
  • 401K with Employer Match
  • Medical, Dental, Vision, Disability, Accident, Cancer, and Life plans
  • Extremely competitive compensation packages
  • Paid Personal Days
Warranty Administrator Duties
  • Other duties as assigned by management
  • Track warranty parts and follow through
  • Process warranty claims and paperwork on a timely basis for each franchise/distributor
  • Schedule appointments
  • File and maintain service records
  • Answer phones and greet service customers in a pleasant and professional manner
  • Reconcile warranty receivables with payments and post on computer
  • Handle rejected claims according to dealership or manufacturer specifications and follow up on outstanding claims
  • Provide support to service writers and service management as needed
Warranty Administrator Qualifications
  • High School Diploma/GED required
  • Fast Paced Quick Learner
  • Process Oriented
  • Previous dealership experience is a plus
  • Computer and data entry skills
  • Customer Service Skills
"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."
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