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Company

MindCare Solutions

Address Nashville, TN, United States
Employment type FULL_TIME
Salary
Category Hospitals and Health Care
Expires 2023-09-07
Posted at 9 months ago
Job Description
MindCare Solutions is a leading provider of behavioral health services to long-term care communities, hospitals, emergency departments and outpatient clinics. We are seeking a highly organized Healthcare VP of Operations to work primarily out of our Brentwood, TN office; up to 50% travel required. This position will assist our account operations throughout the nation.


Compensation: $120,000 salary plus bonus opportunity


Position Summary:


  • Analyze potential opportunities and develop plans for each Key target account
  • Manage key national client accounts
  • Oversee customer and physician satisfaction by consistent communication
  • Stay up to date with industry trends and best practices
  • Secure and retain business through professional, consultative and proactive sales activities
  • Perform data analysis on patient volume at facilities and divisions
  • Responsible for meeting metrics around encounters and growth in current accounts
  • Review, update and manage physician schedules in coordination with customer needs
  • Approve, audit and review timesheets that physicians submit
  • Implement and oversee services for various behavioral health entities, including FSEDs, EDs, and Inpatient facilities
  • Train physicians on the use of internal and customer-specific external applications
  • Identifying gaps in service and making recommendations for improvement
  • Develop in-depth knowledge of the customer organization
  • Provide workflow and technology education to the facility staff
  • Collaborate with internal teams to enhance service offerings and support customer goals
  • Travel quarterly to all assigned client accounts for strategic effectiveness
  • Serve as primary point of contact for physician inquiries/needs and provide timely solutions
  • Ensure compliance with relevant regulations and guidelines as needed
  • Ensure appropriate coverage requirements are met


Benefits:


  • Positive work environment/culture
  • Company paid life insurance
  • Company paid holidays
  • Voluntary life/AD&D, short/Long term disability
  • Full health and wellness (Medical, Dental, Vision)
  • PTO
  • Flexible spending account
  • 401K with 4% match


Requirements:


  • Ability to work independently and as part of a team, adapting to changing priorities and customer needs
  • Proficiency in data analysis and reporting, with experience using data visualization tools
  • Highly proficient in Excel, Word, PowerPoint, and other Microsoft 365 applications
  • Up to 50% travel required
  • Experience with training and onboarding users on software applications
  • 3-5 years of experience in account management, healthcare, or a related field, preferably in behavioral health
  • Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships
  • Strong understanding of healthcare systems, processes, and regulations.
  • Bachelors degree in nursing preferred. Will also consider healthcare administration, business, or a related field