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Vp Of Operations Jobs
Company | MindCare Solutions |
Address | Nashville, TN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-09-07 |
Posted at | 9 months ago |
MindCare Solutions is a leading provider of behavioral health services to long-term care communities, hospitals, emergency departments and outpatient clinics. We are seeking a highly organized Healthcare VP of Operations to work primarily out of our Brentwood, TN office; up to 50% travel required. This position will assist our account operations throughout the nation.
- Analyze potential opportunities and develop plans for each Key target account
- Manage key national client accounts
- Oversee customer and physician satisfaction by consistent communication
- Stay up to date with industry trends and best practices
- Secure and retain business through professional, consultative and proactive sales activities
- Perform data analysis on patient volume at facilities and divisions
- Responsible for meeting metrics around encounters and growth in current accounts
- Review, update and manage physician schedules in coordination with customer needs
- Approve, audit and review timesheets that physicians submit
- Implement and oversee services for various behavioral health entities, including FSEDs, EDs, and Inpatient facilities
- Train physicians on the use of internal and customer-specific external applications
- Identifying gaps in service and making recommendations for improvement
- Develop in-depth knowledge of the customer organization
- Provide workflow and technology education to the facility staff
- Collaborate with internal teams to enhance service offerings and support customer goals
- Travel quarterly to all assigned client accounts for strategic effectiveness
- Serve as primary point of contact for physician inquiries/needs and provide timely solutions
- Ensure compliance with relevant regulations and guidelines as needed
- Ensure appropriate coverage requirements are met
- Positive work environment/culture
- Company paid life insurance
- Company paid holidays
- Voluntary life/AD&D, short/Long term disability
- Full health and wellness (Medical, Dental, Vision)
- PTO
- Flexible spending account
- 401K with 4% match
- Ability to work independently and as part of a team, adapting to changing priorities and customer needs
- Proficiency in data analysis and reporting, with experience using data visualization tools
- Highly proficient in Excel, Word, PowerPoint, and other Microsoft 365 applications
- Up to 50% travel required
- Experience with training and onboarding users on software applications
- 3-5 years of experience in account management, healthcare, or a related field, preferably in behavioral health
- Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously
- Strong interpersonal and communication skills, with the ability to build and maintain relationships
- Strong understanding of healthcare systems, processes, and regulations.
- Bachelors degree in nursing preferred. Will also consider healthcare administration, business, or a related field
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