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Vip Gate Host Jobs

Company

PS
Address , Los Angeles, 90045
Employment type FULL_TIME
Salary $23.44 an hour
Expires 2023-11-01
Posted at 8 months ago
Job Description
Who We Are
PS is a private luxury terminal serving commercial flights at LAX. Far removed from the chaos of the surrounding airport and just steps away from the airfield, we offer the ease, privacy, and security of the private flight experience for commercial travel.

With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside LAX. Guests also enjoy luxurious lounges or private suites, chef-prepared food, spa services and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy.

Waiting in lines, maneuvering through crowds and handling unwieldy luggage are things of the past at PS. So is the airport experience you’ve come to know.

PS is a new alternative to commercial air travel, with unwavering service, seamless access and inspired experience. So, you can enjoy the path you’re on.
Position: VIP Gate Host
The ideal candidate must feel comfortable in a client-facing role as the first and last impression for our guests and members, possess excellent verbal and nonverbal communication skills, and be able to own a variety of tasks at any given moment. Successful candidates will be warm, professional, flexible, discreet, and make the member or guest the top priority.
Responsibilities & Expectations
  • Ability to focus attention on member needs, remaining calm and courteous at all times.
  • Prepare reports for the department..
  • Experience working around confidential and sensitive information.
  • Directing of nonmember personnel (TSA, CBP, Valet, etc.) upon arrival at PS in coordination with Control Room.
  • Monitor and management of our Host booth for the duration of a 10 hour shift, 4 days a week.
  • Face to face client communications while maintaining a "customer service first" mentality.
  • Provide Control Room all relevant arrival updates while maintaining a welcoming environment for all members and guests; assuring they are acknowledged in a timely fashion.
  • Cultivate positive relationships with members and guests.
  • Promote company’s reputation as “best place to work”.
Requirements
  • Strong interpersonal and problem-solving abilities
  • Collection of SSN as part of the background check process will be required
  • Minimum education requirement of High school Diploma/GED
  • PS is a 24 hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments.
  • Pass a pre-employment drug screening + background check
  • Ability to work well under pressure in a fast-paced environment
  • Previous experience in hospitality and/or airline industry preferred.
  • Experience working with high end clients in a luxury hospitality setting preferred
  • Must be authorized to work in the United States
  • Ability to work cohesively and collaboratively as part of a team
  • California Driver's License in good standing, active for minimum of 1 year
Full-Time Employee Benefits
  • Health and Dependent care FSA and HSA with company matching
  • Paid training
  • Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
  • 401K retirement plan with company matching
  • Merit-based raises and bonuses
  • Monthly gym membership and cell phone reimbursement
  • A great career path with promotion opportunities
  • 12 PTO days / 6 Sick days prorated annually
Compensation $23.44/hour. Overtime and bonus opportunities available. This is a full-time role.