Veterinary Receptionist - Stratford Primary Care

Our brand new general practice branch is opening in September! New employees will train at our main facility in Middletown until the Stratford branch opens in September. Candidates for this position must be willing and able to commute to Middletown in the meantime to train.

We are seeking highly motivated individuals to join our stellar front desk team in providing outstanding client service and patient care. This position will be based out of our Stratford satellite branch. Our receptionists set the first impression with our clients and patients; therefore, applicants must be friendly, professional, and courteous, and must love clients and their pets! Ideal candidates will have excellent customer service skills, be computer literate, and able to multitask in a fast-paced environment. (Veterinary assistant background is a plus!)

Come work for a private practice with an established history with the community that will offer you the chance to use what you've learned and help you get to the next level! This family practice has grown to one of the most prominent practices in CT by promoting from within. Hard work and talent are recognized here! We are also very proud to be a VECCS Level I certified emergency & critical care facility.

About Us:

Pieper Veterinary's family of hospitals include primary care, specialty care, urgent care, and 24-hour emergency care, with locations reaching from the heart of the Connecticut River Valley down to the southern shoreline.

Pay: $16-$20.50/hour, depending on level of experience, certifications, and education.

Skills & Requirements

• Reliability: Regular attendance and timeliness are essential functions in order to fulfill the requirements of this position.
• Responsibilities include: Check-in/out, taking payments, receiving & making calls, paging, faxing, printing, transcribing voicemails, sending emails, scheduling, confirmation calls/texting, cleaning, training and other clerical duties.
• Compassion and sensitivity: Ability to be sensitive to an ill pet, as well as its concerned owner.
• Ability to multitask. Ability to manage office operations such as taking messages, scheduling appointments, and maintaining patient files.
• Technology skills: Ability to operate office technology such as computers, tablets, scanners, fax machines, and copiers.
• Interpersonal skills: Ability to feel comfortable dealing with clients, patients, staff, and others.
• Communication skills: efficiently communicate with other staff and clients, both in writing and verbally.
• Must appropriately read invoices, process payments and deposits. Must possess basic math skills as well as proper handling of cash and checks.
• Customer service skills: Ability to provide friendly, efficient service to clients in-person, as well as on the phone. Considerable tact and diplomacy is required.
• Ability to remain calm during emotional and stressful situations, as well as ability to handle patients on a leash or carrier. Receptionist are expected to move through different areas such as multiple workstations, waiting areas, inventory, treatment and exam rooms.

Benefits:

• Annual uniform allowance
• Employee Assistance Program
• 401(k) plan with employer match
• Paid time off
• Continuous learning via in-house training seminars and reference material
• Generous employee pet discount
• Referral bonuses
• Comprehensive one-on-one client service classes and hands-on training
• Employee appreciation events and activities
• Many opportunities for internal transfer and promotion
• Insurance: health, dental, vision, and disability

Pieper Veterinary considers applicants for employment without regard to, and does not discriminate on the basis of, an individual s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Pieper Veterinary discriminate on the basis of sexual orientation or gender identity or expression.