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Company | Clackamas Pet Clinic |
Address | , Clackamas, 97015, Or |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-10 |
Posted at | 1 year ago |
Overview:
We are an amazing team and are very proud of our unique culture. We are looking for someone who is enthusiastic, loves to learn, is people-oriented and values reliability. Join a fun-loving and professional group that all enjoy their jobs!! We are a service-oriented animal hospital designed to provide a caring and loving atmosphere for our patients and clients. Our veterinarians and staff are devoted to staying on top of the latest diagnostics and treatments, and we work together to create a fantastic work environment while focusing on the highest quality medicine.Responsibilities:
Tasks include:
Clackamas Pet Clinic is a full-service animal hospital providing comprehensive healthcare services to pets in the greater Portland area. We are seeking a full-time enthusiastic veterinary receptionist to join our amazing team. Experienced receptionists are encouraged to apply. We offer an excellent working environment!
We are an amazing team and are very proud of our unique culture. We are looking for someone who is enthusiastic, loves to learn, is people-oriented and values reliability. Join a fun-loving and professional group that all enjoy their jobs!! We are a service-oriented animal hospital designed to provide a caring and loving atmosphere for our patients and clients. Our veterinarians and staff are devoted to staying on top of the latest diagnostics and treatments, and we work together to create a fantastic work environment while focusing on the highest quality medicine.
Position Overview:
The Receptionist supports and adds value to an efficient organization dedicated to quality care and exceptional service. You will perform a variety of clerical and customer service work in providing support to the hospital, and to clients during often high stress situations.
Tasks include:
- Organize and process all payment plans, billing statements, and collections.
- Coordinate the flow of pets and owners in the lobby; placates owners distressed by long waits, scheduling glitches, and other problems.
- Identify potential emergencies in person, and over the phone, and schedule those appointments appropriately.
- Responds to inquiries about the range of services the practice provides and the species it treats; refer to appropriate department/staff member as needed.
- Coordinate and schedule appointments; provide clients with appointment reminders and any special instructions; call clients whose pets have overdue treatments.
- Use Windows based computer systems, word processing, email, web search and other skills needed to effectively use software.
- Perform cashiering duties; process refunds, returns and credits as needed.
- Able to learn basic veterinary medicine terminology.
- Become familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives and be able to confidently discuss with clients.
- Respond to client emails; type and edit a variety of correspondence, and process faxes.
- Input data to practice management software to check pets in; make simple postings to accounts; compile data for various reports.
- Receive and distribute incoming mail; and process outgoing mail.
Minimum Qualifications/Requirements:
- High school diploma, GED or equivalent combination of education, and/or experience.
- Tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
- Some moderately physically demanding work, involving lifting or carrying up to 50 pounds.
- Knowledge of clerical procedures such as alphabetizing files and records.
- Must be flexible with scheduling and able to work some weekends and holiday.
Please apply online through https://support-staff-petvetcarecenters.icims.com/
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