Vehicle Title Clerk Jobs

Position Overview

The Vehicle Title Clerk is responsible for providing document handling support and for verifying received paperwork according to established BMV policies and internal procedures. The candidate best suited for the position will have excellent communication, attention to detail, punctuality, and organization skills. A clean driving record and current driver’s license is required.

Responsibilities

• Constant contact with dealerships to notify of errors, missing documents, and due dates.
• Access customer data for printing required paperwork.
• Audit paperwork against BMV policies, providing notice to dealerships and to BMV as set by company procedures.
• Provide phone and online chat support to clients by answering questions and finding solutions on error found during the audit process.
• Process title transactions in the VITU Portal efficiently.
• Any other task required to facilitate the movement of paperwork from the client to BMV and back to the end Customer

Required Experience

• EVR program knowledge (E-filing)
• Excellent attention to detail
• Excellent interpersonal skills
• Minimum of 2 years’ experience with BMV policies and procedures preferred
• Experience with BMV and other related BMV documents for both new and used vehicles.
• Able to use Microsoft Word, Excel, and Outlook
• Excellent time management skills
• Knowledge of BMV regulations pertaining to title and registration processing
• Able to effectively communicate with high level Executives
• Excellent follow-up and problem-solving skills
• Able to work independently with limited supervision
• Able to train others

Benefits and Perks

• Generous health benefits
• Competitive salaries
• Casual work environment
• Pet Insurance
• Life Insurance
• Dental and Vision Insurance
• Family-friendly flexibility
• Paid leave and holidays

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