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Valet Cashier - Hilton Norfolk The Main

Company

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
Address , Norfolk, 23510, Va
Employment type
Salary
Expires 2023-06-09
Posted at 1 year ago
Job Description
Job Advertisements:
Come be a part of The Main, Downtown Norfolk’s upscale hotel, dining, and meeting destination. We are focused on delivering exceptional customer service while having competent, dedicated, and focused associates who are motivated by a profound responsibility to exceed our guests’ expectations. We are always looking for the best talent to join our team.
Overview:
  • Must enjoy fast paced environment and frequent face to face guest interactions.
  • Primary responsibility for accurate cash transactions and recordation/tracking of all keys turned in by Valet staff.
  • Required, on requeste to be able to safely operate guest vehicles exceeding guest expectations at all times.

Responsibilities:
  • Able to work a flexible schedule including weekends and holidays as required.
  • Attend & participate in all appropriate and/or mandatory meetings & on-going training sessions.
  • Greet customers, park & secure vehicles, including locking doors & closing all hatches & windows.
  • Reliable to count, track and monitor and return guest/owner car keys on demand.
  • Assist doorperson & bell staff as needed.
  • Ability to make basic cash/credit transaction in an accurate and timely manner.
  • Provide guest services in a highly professional manner exceeding guest expectations at all times.
  • Must be able to receive money from other associates and guests, for valet parking and make correct change to them.
  • Inspect & evaluate physical condition of Valet Attendant for cleanliness and report any necessary repairs generating Daily Maintenance Request slips.
  • Successfully complete other duties as assigned.
  • Report unsafe work conditions/practices and safety/security violations in accordance with Company policy.
  • Greet & interact with the guest in a friendly & professional manner creating the “WOW” experience.
  • Interact with fellow associates in a courteous & professional manner.
  • Good attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
Qualifications:
Type
Qualification

Experience
Has possessed United States driver’s license for a minimum of 3 years with proof of a clean DMV record.

Education
High School Diploma or equivalent preferred

Experience
Minimum of 6 months valet or professional driving related experience preferred.

Skill
Can safely operate both manual & automatic vehicles.