Urgent Need Program Coordinator

Job Title: Program Coordinator

FLSA Classification: Non-exempt

Reports To: Program Director

Last Updated: 02/16/2021

Job Overview: The Program Coordinator is responsible for the oversight and supervision of the operations in their assigned site. The Program Coordinator is an extension of the Program Director and provides on-site supervision of the program and its staff. The Program Coordinator (referred here forward as “PC” will work in concert with the Program Director to ensure compliance.)

Essential Duties And Responsibilities

Operations

• Leads and develops staff at assigned location to maintain standards and identify areas of improvement.
• Ensures compliance with all county and state regulations.
• Coordinate work of team to ensure high quality care that meets licensing regulations as well as agency and team expectations.

Performance

• Observe staff interactions with residents and model, coach, correct behaviors as well as provide counsel/ discipline as needed.
• Validate and coach the new employee orientation. All new hires are to receive some direct training from the PC.
• Oversight to make sure all programming is implemented as agreed upon in the Support Plan(s) and Individual Abuse Prevention Plan (s).

Leadership

• Timely and accurate completion of all required/ requested resident reports. All information is to be in compliance with licensing regulations and meet/ exceed the expectations of the agency and resident’s team.

Staff Supervision

• Ensure that the schedule is being followed accurately and closely. A site/program has to maintain coverage for client care, health and safety, NO EXCEPTIONS.
• The PC has responsibility to maintain staffing on all shifts and on call status to fill when necessary.

Client Support

• Ongoing communication and training for all employees that is focused on resident plans, support and service.

Health & Safety

• Proactively manage training/ corrective action for medication administration/ documentation.
• Ensure hygiene of each person receiving services and follow through with all scheduled medical and psychiatric appointments.

Self Focus & Values

• Be a positive representative of Zumbro House Inc. at all times

Qualifications

• Must have the ability to clearly communicate with clients in English both verbal and written.
• Exceptional client service skills/interpersonal skills with all staff/employees.
• Degree in human services related field is preferred; however, experience working with individuals with developmental disabilities and/or behavior problems may suffice in lieu of a degree.
• Must be willing to submit to a DHS Background Study.
• Must have a valid driver’s license, a good driving record and a safe operating vehicle, and must be willing to transport people receiving services in personal vehicle if company vehicle is not available.

$18/hr.

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