Urgent Care Receptionist For Greenway Urgent Care (Minneapolis)

Department: 62306600 Allina Health Group Urgent Care Greenway
Shift: Day/Evening (United States of America)
Hours: 22
Contract: Non-Union
Weekend Rotation: Every Other
Job Profile Summary: Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
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Principle Responsibilities

• May schedule appointments.
• Greets and welcomes patient in person or by phone.
  • Performs registration process.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May schedule appointments.
• Performs registration process.
• Obtain signatures from patients as needed.
• Directs patient to their appointment or procedure.
• Checks in or interviews patient to complete appropriate paperwork.
• May obtain prior authorization before date of service and provides notification if unable to complete.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• Verifies eligibility and benefits information for payers and interprets results.
  • May obtain prior authorization before date of service and provides notification if unable to complete.
  • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Obtain signatures from patients as needed.
• Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
• Other duties as assigned.
• Collects demographic and insurance information.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.

Job Requirements

• 0 to 2 years of medical terminology knowledge preferred and
• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook preferred
• 0 to 2 years of clerical or business environment experience preferred and

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Additional :