Unit Secretary Jobs

Newport News, Virginia
Overview
This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nurse and Licensed Practical Nurse. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.
What you will do

• Demonstrates understanding of diverse patient care populations served within the community.
• Promotes team work by working effectively as a team member as well as independently. Seeks assistance as needed. Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.
• Navigates systems to access patient information to facilitate transfers. Utilizes systems proficiently to communicate and order supplies, forms etc.
• Responsible for accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance. Prioritizes workload and accurately completes daily duties.
• Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience. Functions as an advocate for positive customer service as the greeter of the unit.
• Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.

Qualifications
Education

• High School Diploma or GED, (Preferred)

Experience

• 1 year Clerical experience in a healthcare setting (Preferred)

• Vision and Dental plans (including orthodontic care)
• Riverside Health System services discount
• Healthy lifestyle incentives
• Wellness & fitness center discounts
• Onsite pharmacy and delivery options
• Medical Plan Options
• Flexible spending and savings accounts

• Pet Insurance
• Accident Insurance
• Whole Life Insurance
• Legal Insurance
• Group Term Life and AD&D Insurance
• Short Term Disability
• Critical Illness Insurance

• CEUs (MedBridge Education)
• Specialty Certification Financial Assistance
• Company Wide Bonus Program
• 403(b) Savings Plan (Immediate Matching)
• Employee Help Fund

• Employee Assistance Program
• Adoption Assistance
• Care.com membership
• Area retail discounts
• Extended illness bank
• Community involvement opportunities
• Paid Time Off (full- and part-time team members)