Uniformed Loss Prevention Customer Service Associate

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 0198 || 1385 W. 8 Mile Rd || Detroit || MI || 48203

Opportunity: Contribute To The Growth Of Your Career.

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

• Communicates shrink-related concerns to Store Management and Loss Prevention
• Engages customers, providing support and creating a positive shopping environment
• Encourages Associate use of shrink reduction resources
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
• Observes accurate checkout procedures for customers and Associates
• Performs other duties as assigned
• Coordinates and completes shrink-related activities in partnership with Store Management
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Promotes safety awareness and supports maintenance of a risk-free environment
• Adheres to all labor laws, policies, and procedures
• Promotes a culture of honesty and integrity; maintains confidentiality
• Provides timely, courteous and knowledgeable service to customers
• Supports and participates in store shrink reduction goals and programs
• Follows through on commitments; accomplishes goals with minimum supervision

Who We Are Looking For: You!

• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• 0-2 years retail or security experience
• Able to work a flexible schedule to support business needs
• Ability to respond appropriately to changes in direction or unexpected situations
• Excellent communication skills and good judgment

A Few More Reasons to Love TJX.

• Associate Discount
• TAAP – TJX Associate Assistance Programs
• Flexible work schedules
• Competitive Compensation
• Career development opportunities
• Be a part of an inclusive team
• Weekly Paychecks

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marshalls Store 0198 || 1385 W. 8 Mile Rd || Detroit || MI || 48203