Travel & Expense Manager - Remote

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The Travel & Expense Manager supervises and coordinates responsibilities of the Travel & Expense Team. This team ensures that all consultants are reimbursed correctly, in accordance with organizational policies and procedures, and in compliance with customer requirements. This role also provides comprehensive support related to Nordic’s global travel program.

The Travel & Expense Manager will have the following key responsibilities which include, but are not limited to:

• Developing and monitoring strategic policies and programs for corporate travel
• Monitoring work product of team members to ensure accuracy; taking corrective actions as necessary, including coaching, and making recommendation as to termination or re-assignment
• Interceding, when necessary, to resolve any employee travel and reimbursement concerns
• Leading and developing staff through collaborative goal setting, identification of strengths and opportunities, providing feedback on individual performance, and providing coaching and guidance
• Communicating company-wide initiatives related to travel and expense policies
• Administering company credit cards
• Overseeing all aspects of Nordic’s travel program:
• Maintaining online travel booking tool updates
• Managing employee expense reimbursement process
• Working on business operations projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary
• Participating in selecting vendors and system implementations
• Managing relationships with travel agencies and vendors including negotiating rates with travel service providers
• Performing the same duties of the Travel & Expense Specialist as necessary for any employee absences, as well as ensuring departmental team goals are met. These duties include, but are not limited to: expense entry, reviewing expense reports, travel program administration
• Overseeing and streamlining processes within the Travel & Expense area including developing a working knowledge of all functional areas that impact travel and reimbursement processes
• Administering global travel program

Skills And Experience

• Bachelor’s degree or equivalent experience in Business/Finance/Corporate Travel
• Procurement experience beneficial
• Excellent communication skills, written and verbal
• Negotiation skills
• Experience with corporate travel and expense reimbursement systems
• At least five years of work in a professional setting
• Proficiency in Microsoft Office products, including spreadsheets and document preparation
• Ability to efficiently and effectively solve problems
• Aptitude in handling a large array of duties associated with managing a department
• Ability to work well in a team environment as well as independently
• Demonstrated experience in working successfully in a customer-oriented environment
• Experience managing relationships with vendors
• Preferred experience managing a global travel program
• Strong attention to detail and accuracy

Additional Details

• Remote position
• Travel up to 5% of the time