Transportation Assistant (Counselor) Jobs

Summary You will serve as a Transportation Assistant (Counselor) of NAVSUP FLC NORVA GF. Responsibilities You will communicate with members/employees, their dependents or agents to elicit their shipment needs and services desired. You will review orders and determine the extent of entitlements and eligibility for the shipment, drayage or temporary/non-temporary storage of household goods at government expense. You will explain shipment and storage options, excess costs, special procedures for shipments under various types of orders, and approximate transit time. You will review and finalize applications for Shipment and/or Storage of Personal Property. You will process applications utilizing an automated processing system. Requirements Conditions of Employment Qualifications GS-05: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-04) or pay band in the federal service or equivalent experience in the private or public sector performing clerical and administrative support work related to supply and transportation to assist in customer support assignments. Examples of specialized experience include the following: 1) Performing customer service functions to assist with shipment and transportation duties. 2) Verifying supply or transportation documents are correct 3) Utilizing an automated information system related to supply and transportation. 4) Assist higher graded personnel with supply and transportation functions. GS-06: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector performing work requiring knowledge and application of standardized transportation policies, regulations, principles and methodology to assist in customer transportation support assignments and related movements of personal property and household goods. Examples of specialized experience include the following: 1) Assist in reviewing orders and determine the extent of entitlements and eligibility for the shipment; 2) Assist in performing personal property shipment management functions such as providing counseling and entitlements regarding inbound and outbound shipment and/or storage of household goods; 3) Utilizing automated information systems to input a range of standard information to compile the required documents for shipment, calculate shipment and excess costs, and identify storage options. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience: For the GS-05 level: You may qualify for this position using education to substitute for specialized experience if you have successfully completed four years of education above high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR You have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience equal one hundred percent. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. For the GS-06 level: there is no education substitution in this series at this grade level. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. If you are unable to apply online and request information about the Alternate Application process, please contact the Department of Navy's Employment Information Center. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/ This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.