Transformation Coach, Capital Region Medical Center

Company Description

At UM Capital Region Health, we’re about to changeUP everything with the opening of our new hospital in Spring 2021!

Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.

The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery.

The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership.

Qualifications

Education and Experience

• Successful completion of departmental onboarding required within 6 months of hire.
• 2-4 years’ experience facilitating process improvement teams/ role as a change agent
• 4 year / Bachelor’s Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required)
• Lean or Toyota Production System training (Preferred or to be acquired within the 1st year)
• Training in continuous quality improvement and process management
• 2-4 years’ hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events
• Experience in teaching and instruction of process improvement concepts
• Lean / Six Sigma Black Belt (Preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.