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Company

Sumeru Solutions

Address Tampa, FL, United States
Employment type FULL_TIME
Salary
Category Information Technology & Services
Expires 2023-09-08
Posted at 9 months ago
Job Description
Location: Tampa Hybrid Perm: Yes Regular FT Duties: The Operations Training Specialist will be responsible for delivery of a wide range of employee reconciliation operational training - including classroom, online instructor led, and self-paced learning. There is a strong Facilitation component to this role and the incumbent must demonstrate above-average facilitations skills in all training formats, for all levels of learners Must have the ability to formulate, affect, interpret, and implement training policies and/or training operating practices. Carries out major assignments in conducting the training for the Operations segment of the business Executes training plans and training courses using professional delivery methods and materials with minimal supervision. Assists in collecting learner feedback on the effectiveness of instructional delivery and management feedback on the learner use of appropriate knowledge, skills, and behaviors in the workplace as well as any potential gaps or training opportunities. Continuously assesses and measures the success of training and development programs to ensure relevance, satisfaction of key stakeholders, and learning transfer into the organization. Understanding and application of adult learning principles in developing and delivering Recon Operational focused training Assists senior team members in benchmarking to ensure training and development programs are positioned to deliver best-in-class results. Bachelor's degree in Business IT Focus, Business Operations Focus, Education Focus Experience and skill using PowerPoint, Word, Excel, SharePoint and working in Cornerstone LMS or similar Learning Management Systems. Experience using TEAMS or other web-conferencing tools. Typically has 2 years of experience in learning and development and/or training delivery. ACA Operational Experience a Plus