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Training And Support Services Coordinator (Executive Ii)

Company

State of Illinois
Address , Chicago, 60607
Employment type FULL_TIME
Salary $5,536 - $8,279 a month
Expires 2023-10-11
Posted at 9 months ago
Job Description

Agency : Department of Human Services

Opening Date: August 7, 2023
Closing Date/Time: 08/18/2023
Salary: Anticipated Salary: $5,536 - $8,279 per month ($66,432- $99,348 per year)
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.


While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the
Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher
education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.


Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 10-90-28587

Position Overview

The Division of Family and Community Services is seeking to hire a coordinator to oversee Training and Support Services for the Bureau of Training and Support Services. This position organizes, plans, executes, controls, and evaluates the development of training curriculum, materials, strategies, and programs using best practices to help Family and Community Services (FCS) achieve its mission through training; serves as Special Request Training Coordinator; conducts research and analysis of best practices of managing employees and effective tools to assess successes and challenges; and serves as liaison with the Department of Human Services (DHS) Bureau of Staff Development and Innovation (BSDI) to disseminate information on trainings.

Job Responsibilities

  • Serves as Special Request Training Coordinator.
  • Conducts research and analysis of best practices of managing employees and effective tools to assess successes and challenges.
  • Serves as liaison with the DHS Bureau of Staff Development and Innovation (BSDI) to disseminate information on trainings.
  • Serves as the Bureau of Training and Support Services Coordinator.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires two (2) years of responsible administrative experience in a public or business organization.
  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.

Preferred Qualifications

  • Two (2) years of professional experience researching and implementing options and updates for training formats including technology, accommodations, web-based training, remote learning etc. to ensure availability, learning capabilities and accessibility of training for all audiences.
  • Two (2) years of professional experience in the development of curriculum, coordination, implementation, and evaluation of employee development training and training programs.
  • Two (2) years of professional experience in researching and reviewing program concerns and reports such as audit findings, quality assurance reviews, case management reports, and federal and state outcome measures to develop and implement targeted program specific training to support a public or private organizations goals and objectives.
  • One (1) year of professional experience utilizing computer software, including but not limited to Microsoft Suite and other special software for developing reports, training evaluations, presentations and accessible we b-based training, remote learning capabilities, and on-line training for various audiences.
  • One (1) year of professional experience utilizing Federal and State requirements in the development of employment training.
  • One (1) year of professional experience communicating effectively, orally and in writing, with small and large internal and external audiences.

Conditions of Employment

  • Requires intermediate proficiency of Microsoft Office Suite 365 (e.g., Word, Excel, SharePoint, PowerPoint, Access, Outlook, Publisher, Visio, and Teams.
  • Requires ability to travel with overnight stays.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday, 8:30am - 5:00pm
Work Location: 401 S Clinton St Chicago, IL 60607-3800

Division of Family and Community Services

Chief of Staff

Training and Support Services


Agency Contact: [email protected]


Job Family: Leadership & Management; Social Services


About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.


As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • 10 Weeks Paid Maternity/Paternity Leave
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • 13 Paid Holidays annually, 14 on even numbered years
  • A Pension Program
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • Deferred Compensation Program - A supplemental retirement plan
  • Assistance Plan (DCAP)
  • Commuter Savings Program (Chicago only)
  • Flexible Work Schedules (when available dependent upon position)
  • 5% Salary Differential for Bilingual Positions
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care
  • 3 Paid Personal Business Days annually

For more information about our benefits please follow this link:
https://www2.illinois.gov/cms/benefits/Pages/default.aspx


APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: