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Timekeeping Coordinator Iii Jobs
Company | Kaiser Permanente |
Address | Denver, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-14 |
Posted at | 11 months ago |
Description:
- Analyzes various issues or data to resolve routine and non-routine issues of smaller scope by: following general directions received to review routine and non-routine of factors; printing attendance calendars and analyzing reports for employees that are part of the Centralized Timekeeping Department; and identifying trends with minimal day-to-day supervision.
- Resolves escalated customer inquiries with first call solutions by: following instructions while applying human resources (HR) knowledge, contract knowledge, judgment, and initiative; supporting the liaison for National Payroll Services and KRONOS support teams regarding customer issues and ensuring that service standards are met with minimal supervision; and providing ongoing education and information to customers and HR services as needed based on general instructions received.
- Pursues effective peer relationships within and across teams to obtain and share resources and information. Listens to, addresses, and seeks performance feedback; acts as an informal resource for less experienced team members. Actively seeks new relevant knowledge and skills based on strengths and weaknesses; reviews others work to help others learn. Adapts to change, challenges, and feedback with minimal guidance; demonstrates flexibility in work. Assesses and responds to the needs of others to support completion of work tasks.
- Ensures that clients have current and accurate documentation (e.g., KRONOS timekeeping and payroll related materials) by: following instructions.
- Ensures quality assurance for daily operations by: communicating newly established business processes to clients based on general directions; providing analytical research and program development for the system with minimal day-to-day supervision; reviewing routine and non-routine internal system controls; and identifying the most appropriate action or procedure from a number of clear alternatives to comply with National Timekeeping and any contract agreements, pay practice standards, and union agreements as established by Labor Relations.
- Follows instructions to complete routine and non-routine work assignments with limited supervision. Collaborates with others to recommend appropriate solutions for routine and non-routine issues; escalates complex issues; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities within ones team.
- Conducts audit processes while working with National Timekeeping Compliance/Regional Reports/No-Pay Schedule (NPS) by: following general instructions received; following instructions to perform periodic system and timecard audits for client areas; and reconciling routine and non-routine KRONOS and payroll audits.
- Resolves problems for local quality control of timekeeping systems (e.g., KP TIME System) by: reviewing pay period adjustments for accuracy; following general directions received to enter data in the TIME system from the paper TIME forms submitted and approving the final time card for submission; collaborating with work team and cross-team peers to address timekeeping irregularities with minimal supervision; and leveraging a working knowledge of relevant business practices to support the liaison for internal sources regarding Family Medical Leave Act/Leave of Absence (FMLA/LOA) timecard coding and pay discrepancies as needed.
- High School Diploma or GED, or equivalent AND Minimum two (2) years of experience working in a corporate or business office environment OR Minimum three (3) years experience working in a corporate or business office environment.
- Associates degree in Business, Healthcare Administration, or related field.
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