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Recruited by Chicago Park District 11 months ago
Address , Chicago, 60643, Il
$47,873 a year
Ticket Booth Supervisor - City Cruises
Company | City Experiences |
Address | Chicago, IL, United States |
Employment type | PART_TIME |
Salary | |
Category | Travel Arrangements |
Expires | 2023-07-24 |
Posted at | 11 months ago |
City Experiences is seeking a Ticket Booth Supervisor in Chicago.
- Maintain uniform and personal grooming in compliance with appearance standards
- Inspect food preparation and service areas to ensure observance of safe, sanitary food-handling practices
- Prepared to work during submitted availability and scheduled time
- Oversee Pier Sales Agents and be prepared to troubleshoot problems, train staff when needed, and enforce policies
- Enter new reservations accurately and thoroughly
- Maintaining sales and accounting documents required for closeouts
- Attend applicable meetings and training sessions as designated or necessary
- Answer questions regarding product, price, duration, etc. with expertise and patience
- Ensure that every guest is greeted warmly when approaching the ticket booth
- Promote maximum revenue attainment by performing transactions with efficiency
- Additional job duties as assigned.
- Lead by example using RESPECT
- Process payments in a timely manner in following company procedures
- Ensure accuracy in transactions while monitoring product capacities
- Sales & Guest Service
- Resolve guest issues/Critical Moments of service
- Successful proper cash handling and maintaining of all monies in the ticket booth including deposits
- Able to communicate effectively in oral and written form
- Cash handling experience is required
- Must be self-motivated
- Able to handle multiple tasks/projects at one time
- Supervisory experience is preferred
- Must be energetic and upbeat
- Listen effectively, assesses the situation, determine relevant issues, & suggest solutions
- Minimum of one (1) year customer service experience necessary
- Must be at least 16 years of age
- High school diploma or equivalency required
- Establish and maintain effective working relationships as required by job responsibility
- Must be organized and detail-oriented
- Meet deadlines
- Focus on customer needs
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