Three Forks Coffee Shop Barista Attendant

This position will be assigned primarily to the STONE HOUSE COFFEE SHOTS of Town Pump, Inc. Convenience (“C”) Stores. Responsibilities include customer service, cash handling and accounting, stocking, pricing, rotating, and displaying merchandise, housekeeping inside and outside of store, store safety and security, and coffee counter sales and preparation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Completing shift paperwork accurately and effectively.
• Advising store manager of any situations or policy violations having an adverse effect on store operating performance.
• Answering and screening telephone calls properly.
• Waiting on the public, providing exceptional customer service.
• Detecting shoplifters.
• Clean and maintain the coffee counter and other areas of the store (including restrooms and deli area).
• Listening and handling customer complaints.
• Operating computerized cash register, giving correct change, scanning credit cards and checks.
• Following vendor check-in procedures.
• Maintaining store front: customer seating areas, parking, exterior windows, and sidewalks, to include shoveling (seasonal)
• Utilizing price book, safety manual, and store rest room logs.
• Building a relationship with customers, suggesting products, and assisting customers with merchandise location.
• Fulfilling customer orders for food and beverage items by following STONE HOUSE COFFEE SHOTS recipes for espressos, lattes, Frappuccino’s, and coffee combinations.
• Working effectively in a fast-paced environment.
• Using fire extinguisher and other safety equipment as needed.
• Stocking shelves, supplies, and the cooler.

NON-ESSENTIAL DUTIES:

• Any other job duties as assigned by supervisors.

Disclaimer: The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change, (for example, in the event of emergencies, or changes in personnel, workload, or technical development).