Third-Party Risk Management, Senior Associate

Third-Party Risk Management, Senior Associate

Country: United States of America

WHAT YOU WILL BE DOING

The Third-Party Risk Management (TPRM) Senior Associate, represents the First Line of Defense and is responsible for partnering with Internal Controls to ensure strong internal controls capabilities and remediation of the internal control environment for the represented business line and/or functional area. The Senior Associate will support the evolution of the associated Program, Standard and Procedure documentation. The Senior Associate works to identify, assess, and address various risks throughout the assigned business line.

Specifically, within I.T. Third Party Management the Senior Associate partners with Vendor Management Offices across technology across all U.S. entities to ensure governance and evidence of vendor oversight from service managers. The senior associate is tasked with ensuring efficiency of this oversight in addition to helping technology teams optimize vendor related costs and compliance.

The Senior Associate will meet with business partners on regular basis to review status of TPRM life cycle routines and project related progress.

Responsibilities:

• Partner with 2nd line TPRM
• Develops training on policies and procedures concerning controls and risk management
• Support annual enhancements of Technology Third Party Management Program, Standard and Procedure
  • Facilitate monthly entity working party meeting
  • Partner with 2nd line TPRM
  • Attend weekly risk forum and ensure any action drivers related to TPRM are opened appropriately
  • Support and co-ordinate all Regulatory, Audit and 2nd Line Reviews
  • Develops training on policies and procedures concerning controls and risk management
• Attend weekly risk forum and ensure any action drivers related to TPRM are opened appropriately
• Facilitate monthly entity working party meeting
• Support and co-ordinate all Regulatory, Audit and 2nd Line Reviews

• Efficiency
  • Document and Optimize target operating model (TOM) delivering collective efficiency of execution between Tech TPM and local CIO vendor management hubs
• Document and Optimize target operating model (TOM) delivering collective efficiency of execution between Tech TPM and local CIO vendor management hubs

• Ensure affiliate oversight is fit for purpose and uses the Alternatively Managed Services (AMS) process where deviation is deemed appropriate
• Affiliate oversight
  • Ensure affiliate oversight is fit for purpose and uses the Alternatively Managed Services (AMS) process where deviation is deemed appropriate

• Operations integration
  • Consolidate SBNA Ops and all US Entity Tech Vendor reporting
  • Bring operations into regular engagement routines
• Consolidate SBNA Ops and all US Entity Tech Vendor reporting
• Bring operations into regular engagement routines

• Undertake service manager responsibilities for SGT MX Labor Arbitrage and Agile Thought
• Serve as central point of contact within Technology to assess operational support models and contingent worker usage
• Cost Optimization / Labor Arbitrage
  • Serve as central point of contact within Technology to assess operational support models and contingent worker usage
  • Undertake service manager responsibilities for SGT MX Labor Arbitrage and Agile Thought

• Enhance reporting routines and escalation to address late system terminations
• Contingent worker compliance
  • Enhance reporting routines and escalation to address late system terminations
  • Serve as central point of contact within Technology to identify and track Long Term Tenure exception requests and actions to be taken
  • Coordinate with Technology Chief of Staff’s on Long Term Tenure management strategies and operational risk mitigation
  • Track and minimize Long Term Tenure noncompliance
• Track and minimize Long Term Tenure noncompliance
• Serve as central point of contact within Technology to identify and track Long Term Tenure exception requests and actions to be taken
• Coordinate with Technology Chief of Staff’s on Long Term Tenure management strategies and operational risk mitigation

Qualifications:

• Bachelor's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience
• 5-9 years; Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience

Competencies:

• Probes for additional information, clarifies assumptions and confirms agreed-upon actions
• Displays natural skepticism and curiosity to question the status quo and uncover issues
• Reporting competency and advanced Excel skills required. The ability to merge and manipulate data from various sources in order to present executives with risk and opportunity analysis (pivot tables, vlookups, SUMIF formulas, data splicing and joining). Candidate must have the ability to normalize and aggregate data from multiple sources/formats into a usable data set for reporting and analysis. A working knowledge of Tableau, Sharepoint and PowerAutomate is preferred
• Takes responsibility for achieving strong results while balancing multiple complex demands
• Ability to support and/or lead Third Party Risk Management and Vendor related projects across multiple business lines deploying established project management skills
• Uses information and data effectively and possesses problem solving skills to support a position/conclusion and present a logical case
• Keeps everyone involved informed about progress and issues
• Facilitates a good working environment in the team. Works towards shared goals contributing ideas and accepting change
• Stays current with industry and regulatory trends and emerging risk issues and understands how the risks of the products and services the bank offers are viewed by the Second Line of Defense and Regulators
• Takes action to enhance working relationships needed to achieve seamless workflow
• Provides assistance and coaches less experienced team members
• Communicates in a timely and straightforward manner
• Executes risk management process and procedures without management direction, and demonstrates awareness of expected results

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.