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Test Engineer Jobs

Company

HCL America, Inc
Address Plano, TX, United States
Employment type FULL_TIME
Salary
Category Appliances, Electrical, and Electronics Manufacturing,Wireless Services,Computers and Electronics Manufacturing
Expires 2023-08-24
Posted at 9 months ago
Job Description
  • Extensive knowledge/experience with various protocols/architectures (SIP, RTP, RTCP, H.323, IMS, T.38) wrt implementation, interworking, troubleshooting, and support.
  • Experience with VoIP and/or Mobility Solutions with extensive knowledge of Dial Plans, Call Features and Media Resources
  • Strong communications skills – required for working directly with vendors and manage/direct outage bridges.
  • Unix skills and knowledge of OpenStack and relevant protocols for virtual services design like HTML, XML, Java, Python is a plus.
  • Understand and able to configure voice gateways and Residential Gateway with registrar server and troubleshoot connectivity issues.
  • Issue management and tracking (good project management and record keeping skills)
  • Working knowledge/experience of IP networking (v4 and v6), IP networking protocols, NATing, ACLs, SSL/TLS, VLANs and Routing protocols in the troubleshooting and support realms.
  • Deep understanding of the SIP protocol and IETF/ITUT standards in support of VoIP services. Examples: RFCs 3261, 3262, 3264, 4566, etc.
  • Experience with gathering, analyzing, and troubleshooting complex customer/network (VoIP and/or Mobility) sessions at the packet level, using tools such as Wireshark, Agilent, Tektronix, Netscope.
  • Knowledge of quality/bug tracking systems (i.e., Quality Center, TMATS) and testing processes
  • Proven experience and success with voice over LAN, WAN and QOS design and implementation.
  • Strong Tier 4 problem and troubleshooting/diagnosis and resolution experience.
  • Prior Telecom Consumer-VOIP service delivery (Test and Turn) experience is a plus.
  • 5 years of testing and field support experience in various VoIP and/or Mobility products and technologies