Territory Sales Representative Jobs

As a service-minded Territory Sales Representative with Empire Auto Parts, you’ll serve as a liaison between the company and our customers.

• Achieve a NPS of at least 60 for all assigned customers
• Continue to stay current on Empire corporate information (locations, products, delivery schedules, etc.) so as to provide the most value to Empire’s customers.
• Actively monitor order activity from all assigned customers
• Collaborate with sales reps from different regions to share best practices and support a cohesive sales approach
• Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging
• Work directly with customer care team to troubleshoot customer service issues as they arise.
• Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face to face visits
• Fully document all contacts in Empire ERP system.
• Complete all assigned training modules in a timely manner.
• Identify new sales opportunities, primarily via Internet research, customer referrals, and observation while making customer visits.
• Maintain a return rate across all assigned customers of less than 12%
• Support all Empire sales and marketing initiatives, as appropriate
• Meet or exceed all sales objectives within assigned region/customer list
• Contact customers with declining volume to determine what is causing the drop. Take action to reverse trend, when applicable.
• Communicate competitive and other market information to relevant company individuals as it is learned.

Qualifications/Skills:

• Excellent communication, interpersonal and organizational skills
• Ability to build rapport with customers
• Valid driver’s license, satisfactory driving record within Company standards

• Strong business acumen
• Willing to travel locally
• High school diploma or equivalent is a plus
• Ability to thrive in a fast-paced ever-changing setting
• Self-motivated with keen negotiating skills
• Possess strong technical and computer skills
• Ability to operate company owned vehicle in a variety of weather and traffic conditions
• Ability to work under minimal supervision
• Be at least 18 years old

What We Offer:

• Paid Holidays, Including 1 Floating Holiday (Your Birthday)
• Paid Sick Days
• Health Savings Account (HSA) with Employer Contribution
• Paid Time Off
• BiWeekly Pay
• Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
• Health, Dental & Vision Insurance
• Paid Training
• M-F work week; No weekends
• 401K Retirement Plan with Employer Match

Employee Perks:

• Teamwork Environment
• Fun Anniversary Party
• Free Parking
• Casual Dress Code
• Free Company Apparel
• Employee Recognition

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

• Empire Auto Parts participates in E-verify. Link: https://mandatoryview.com/?LicenceId=aff05aa0-caa9-49f7-803f-6dc96b954dd3&ProductType=OnlineApplicant&SubType=PG

Education

Preferred

• High School or better

Behaviors

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group

Motivations

Preferred

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Self-Starter: Inspired to perform without outside help
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work