Teller - Broussard Jobs

Summary/objective

Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Maintains the highest level of confidentiality with all information obtained.
• Contribute to the fulfillment of department and company objectives and goals.
• Balance cash drawer in accordance with Bank procedures and regulations.
• Other duties as assigned.
• Cash Checks
• Accept retail and/or commercial deposits, loan payments, credit card payments, process checking and savings account withdrawals.
• Comply with all department and company policies, procedures and regulations.
• Answer customer inquiries and refer customers to the proper personnel for issues that cannot be resolved at the teller line.
• Promotes the bank’s products and services.
• Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.
• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
• Process credit card cash advances.
• Meet expectations for attendance & punctuality.
• Provide additional products including Official Checks, Money Orders and redemption of savings bonds
• May be responsible for bank opening and/or closing.
• Assist in ordering, receiving, verifying, and distributing cash.

Competencies

• Strong communication & organizational skills.
• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
• Mathematical skills.
• Detail oriented, high degree of accuracy.
• Ability to work in a fast-paced environment & under pressure as needed.
• Competence with computers, telephone, 10-key calculator and other office machinery.
• The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions.

Work environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear; and stand and walk. The employee frequently is required to use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Travel required

Travel within 50 miles from your assigned location may be necessary on occasion.

Employees applying for this position should be flexible in their schedule and available to work on Saturdays.

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT