Teller 40 Hour Lake Deaton

About this role:
Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking. Learn more about the career areas and business divisions at wellsfargojobs.com .
In this role you will:

• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
• Receive direction from managers and exercises judgment within defined policies and procedures
• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Identify information and services to meet customers financial needs
• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Escalate questions and issues to more experienced roles
• Complete operational activities while minimizing risks under established policies

Required Qualifications:

• 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Cash handling experience
• Ability to follow policies, procedures, and regulations
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Well-organized, independent and able to prioritize in a fast-paced environment
• Customer service focus with experience handling complex transactions across multiple systems
• Experience working with others on a team to meet customer needs
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Ability to interact with integrity and professionalism with customers and team members

Job Expectations:

• Ability to work weekends and holidays as needed or scheduled
• This position is not eligible for Visa sponsorship

Posting Location:

• Lake Deaton Branch: 720 Kristine Way, The Villages, FL 32163

We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.