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Technical Writer Jobs

Company

Lumary

Address , Denver, Co
Employment type
Salary Up to $90,000 a year
Expires 2023-06-15
Posted at 1 year ago
Job Description

DENVER /
DELIVERY US – TECHNICAL WRITERS /
/ HYBRID

Lumary is a high-growth Global healthtech company on a mission to revolutionise technology for the healthcare industry. We do this by developing solutions that support and empower service providers, working together to ensure better outcomes for people that need care. This commitment to partnership has been a key part of our success so far, and we are driven to continue evolving our products and our people so we can impact the healthcare community to thrive on a global scale.
Join Lumary and grow with us
  • Validated by two rounds of capital raising, including a partnership with Salesforce
  • Well-established team working in nine cities across Australia, Southeast Asia, and the USA
  • Our customer base includes contracts with 200+ enterprise and SME disability, aged service providers and autism therapy.
25k+ users rely on our core platform daily, supporting 100k+ care recipients
  • Be part of a team addressing a global issue within a highly addressable market
  • International growth offers increased opportunities as we expand our products into the USA and beyond
At Lumary, you will work in an exhilarating and dynamic environment with abundant opportunities to develop your skills and make a significant contribution. Though our culture is relaxed, we are committed to building innovative products and delivering exceptional customer experiences. Supported by a collaborative team that embraces new ideas and encourages everyone to bring their best selves to work, you will find yourself rapidly advancing in your career.

About the role

As we grow we are on the lookout for an experience Technical Writer to play a key role in creating an easy to understand and seamless user experience. Based in Denver, the Technical Writer crafts and deploys Lumary's support documentation for customers and other departments, as we change and improve our products and services. The Technical Writer monitors output from our project teams and ensures that changes to our products and the industry are captured and explained in a simple and accessible way

A day in the life

  • Define scope and roadmap for the product documentation based on assessment of customer and Lumary needs.
  • Obtain an in depth understanding of the product and the documentation requirements from internal teams and use it to scope documentation requirements.
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
  • Write easy to understand user interface text, online help and developer guides. Determine when alternative types of documentation, videos, media, etc may more appropriately support user needs.

You Are Passionate About

  • Learning and growing personally and professionally
  • Solving complex problems through holistic and system thinking
  • Building amazing products that solve real world problems

You Have Experience In

  • Working in a similar role as a Technical, Instructional writer or Trainer
  • Communicating complex information in a clear concise way
  • Training and developing document in an ABA organisation

You Are Willing To

  • Work in a scale-up environment where uncertainty and ambiguity is expected and normal
  • Be vulnerable and learn out loud while you are helping others to learn
  • Meet us where we are but also inspire and energize us to grow

You Value

  • Self-awareness
  • Our values (No limits, Own It, Better together, Whole-hearted, Always growing)
  • Being over doing

Benefit of Working With Lumary

  • Multiple learning invites which are happening now
  • Exposure to cutting-edge social technologies in an international scale-up environment
  • Access to a personal development plan and professional coaching
Salary and Benefits

This role will offer an annual salary up to 90K based on your level of experience and skill set. If the salary expectations do not align with your expectations, please reach out to us for a discussion.

We provide employee benefits including a remote-first work environment, paid time off for vacation and sick/personal leave, paid parental leave, 100% covered medical, dental and vision insurance costs for employees, 401k plan with a company match, HSA (for HDHP plans only) & FSA. We also provide home office setup i.e. laptop, monitor, monitor mount if necessary, keyboard and mouse.
Work Life

We have folks from all over the world working on Lumary ABA - Australia, Philippines, United Kingdom, and every time zone in the US! Due to this, you might get Slack messages late at night or early in the morning. It’s helpful and encouraged to turn off Slack notifications after a certain time to keep your work-life balance.

We have non-traditional ‘office hours’ so this means that some meetings are early in the morning or late in the evening given our global, distributed team. We have a flexible working policy which means that if you need to start early, then you can take the afternoon off, or if you’re working late then you can start late that day. We provide for more flexibility than this which is covered in the policy, however we feel it’s important to know this as part of the recruitment process. Regardless of your location in the US, our US team tends to work hours relative to Denver Colorado (Mountain Time) given that is where our US HQ is located.
EEO

At Lumary, we value diversity and believe in a culture of inclusivity, regardless of race, religion, age, gender identity, sexual orientation, physical or mental ability, or ethnicity. We are committed to building a welcoming workplace where everyone feels safe and respected.

Ensuring our recruitment process is inclusive, we are eager to work with you and make any necessary accommodations. Please let us know in your application or reach out directly to let us know.

Interested in working with us? Apply now.

The successful candidate will be required to undergo employment screening checks relevant to the healthcare industries we serve.