Technical Writer Jobs

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Who We Are

We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

About The Team

The Technical Documentation team sits in the heart of the engineering web. Every day, we work with engineers, product owners, designers, and QA to create highly detailed documentation that educates, thrills, and enhances our Knowledge Sharing culture. We support front and back-end teams across multiple offices in multiple countries, all in the name of promoting and supporting the highest quality anime video streaming services. We also offer guidance and support to non-engineering teams across the Crunchyroll ecosystem.

Location: San Francisco

Our headquarters is located in downtown San Francisco, where our group of experts assemble to create experiences for Crunchyroll and VRV's passionate communities.

About You:

Searching for an engaged technical writer with excellent Atlassian Confluence and technical documentation skills to join a growing team of passionate documentation specialists. You will document processes, runbooks, user guides, templates, and other types of documentation for platform services, front-end applications, and other internal technical tools.

• Passion for providing a great user experience
• Experience communicating to multiple audiences
• Experienced in the Atlassian ecosystem, especially Confluence and Jira
• Unafraid to display technical writer passion
• Experience with prioritization
• You will also be an enthusiastic Confluence advocate.
• 3-5 years' experience in technical writing

A day in the life of our Technical Writer:

• Gather, analyzes, and composes information provided by subject matter experts (SME).
• Ensure consistency, clarity, and quality in and across all types of documentation.
• Works under the documentation manager who oversees documentation projects.
• Conduct research and ensures the use of proper technical terminology.
• Translate SME information into clear, readable documents and process maps to be used by users
• Engage in formatting, editing, and quality assurance on own work and the work of others.
• Ensure documents are technically and mechanically accurate, and consistent with regard to clarity, flow, organization, completeness, and readability.

Benefits: San Francisco Office

• Fun, passionate and skilled co-workers
• Medical, Dental, Vision, STD, LTD, and life insurance
• 401(k) plan with employer match
• Competitive salary
• Health care and dependent care FSA
• "Use What You Need" time away from work policy
• Support program for new parents

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You'll see these in action if we're lucky enough to have you:

• Courage - When we overcome fear, we enable our best selves.
• Service - We serve our community with humility, enabling joy and belonging for others.
• Kaizen - We have a growth mindset committed to constant forward progress.
• Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - San Francisco, CA

$81,536—$101,920 USD

About Our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Courage. We believe that when we overcome fear, we enable our best selves.
• Kaizen. We have a growth mindset committed to constant forward progress.
• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.