Technical Writer, Ev Charging

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, products, and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, offering a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

This position will focus on ensuring Ford Pro customers have a positive experience with our charging solutions through the development of content. This position would be responsible for providing the technical content contained within marketing materials and published on the website. This would include but would not be limited to spec sheets, installation manuals, guides to special features, and videos.

Required

• Must be proactive and be able to use forward and critical thinking
• Bachelor's degree
• Must have technical proficiency in Microsoft Office Suite
• 2+ years of professional technical experience.
• Excellent verbal and written communication skills
• Technical background and aptitude
• Ability to manage several projects and workload independently
• Strong organizational skills and flexibility

Desired

• Experience in electronics or electric vehicles/automotive

What you’ll receive in return:

As part of the Ford family, you’ll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition.

If you have what it takes to help us redefine the future of mobility, we’d love to have you join us.

For information on Ford's salary and benefits, please visit: https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2022-benefits-and-comp-GSR-sal-plan-1.pdf

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.

Key responsibilities include:

• Ensure schedules are met and the various aspects of collateral, presentations, and other technical publication materials are accurate and delivered in a timely manner
• Assist in developing training materials contributing to the best user experience of our charging products.
• Organize and maintain technical publication library.
• Own continuous improvement of product support material impacting customer success and satisfaction.
• Development and ownership of customer focused product material living on website.
• Providing Product Catalog Tech Content (NA, UK, EU) including installation guides / manuals, spec sheets, etc.
• Coordinate with Ford Pro content and hardware team members to ensure asset version control and up-to-date publication maintenance.