Technical Business Analyst Jobs

Title: Technical Business Analyst

Location: Remote

Duration: 6+ Months Contract

Mandatory Skill set: Financial Industry experience, Expert level Tableau, Excel, SQL, Jira, Confluence, Sharepoint, PMP certification (not must), experience with Lean control tool, technical customer service expertise.

Required:

• Create and maintain the required data sources to support effective governance and management.
• Produce and maintain up to date internal team procedure documentation.
• Process management: actively engaging stakeholders to resolve issues.
• Process improvement: contributing to simplification of above activities – improving response quality and speed to better satisfy internal customers and stakeholders.
• Engage internal customers to direct, manage, respond to, and escalate queries.
• Over 6+ years of IT Industry Experience
• Support other team processes as required.
• Provide reports (management information, OKR, KPIs) on volumes, types of request-by-request type, by team. This includes standard reporting as well as need for ad-hoc reports required by senior stakeholders.
• Support effective and consistent communications, sharing of knowledge and best practice, and promotion of our services across all available communication media, to internal and external customers.
• Building positive relationships with internal customers and stakeholders (mainly comprising business-based Information Security teams, Project Managers, PMO teams, CSO teams, Finance, and others)