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Team Vision - Optometric Technician

Company

LUXOTTICA
Address , Simpsonville, 29681, Sc
Employment type
Salary
Expires 2023-06-07
Posted at 1 year ago
Job Description

Team Vision - Optometric Technician

Date: Apr 7, 2023
Location:Simpsonville, SC, US, 29681
Triangle Visions Optometry part of TeamVision is a Management Service Organization powered by eyewear industry leader, EssilorLuxottica, that strives to provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in your local community. With ideals centered around patient care and patient experience, TeamVision is seeking top talent interested in career opportunities in both eyecare and patient experience. The Private Practices within TeamVision are engaged in full-scope optometric patient care, with an emphasis on ocular disease management and refractive services. Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
GENERAL FUNCTION
The Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

MAJOR DUTIES & RESPONSIBILITIES
  • Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
  • Adheres to attendance and daily time keeping requirements.
  • Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
  • Maintains safe working environment for all team members and patients.
  • Adapts to various examination scenarios and is personable with patients and staff.
  • Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.
  • Adheres to all company policies and procedures.
  • Consistently maintains proper dress code.
  • Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
  • Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
  • Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.
  • Performs other functions as assigned by Practice Manager or business needs.
  • Identifies situations involving dissatisfied patients and acts quickly for resolution.
  • Works weekends and evenings in support of the business needs (varies by location).
  • Performs work accurately and thoroughly despite time pressure and patient volume.
  • Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
  • Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
  • Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
  • Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
  • Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have

BASIC QUALIFICATIONS
  • 1+ year of strong customer service skills (internal/external)
  • High School graduate or equivalent
  • Strong communicator and listener
  • Organization skills
  • Strong interpersonal skills
  • Problem solving ability
  • Knowledge of office environment
  • Ability to work autonomously
  • Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
  • Strong basic math skills
  • Ability to use exam software, point-of-sale technology and optometric equipment

PREFERRED QUALIFICATIONS
  • Optometric technician certification
  • Previous experience in customer service, retail and/or optical
  • Experience in healthcare

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.