Team Lead - Homelink

A career at Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.

We embody our values: Compassion, Diversity and Inclusion, Respect, Wellness, and Integrity. We expect every teammate to embrace our core competencies of Communication, Collaboration, Persistence, Safety, and Quality in everything we do.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at VSH is for you.

What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!

The Role: Team Lead, HomeLink, Richmond, VA

What You'll Do: Reporting directly to the Program Manager and Associate Director, you'll oversee and provide the supportive services our residents need to maintain housing.

• Assist with outreach and engagement activities to include clients and their families, community providers, property management staff, and medical personnel
• Provide daily oversight of the supportive services provided at multiple sites by the team: case management guidance related to assessing current needs, establishing care plans & include a move on plans, linking to community resources, assisting with applications, helping individuals move, engaging individuals in skill-building activities, providing ongoing and follow-up support to promote housing stability
• Assist clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources
• Provide case management expertise on assessments, treatment planning, supportive counseling, housing stabilization services, monitoring progress, collaboration with other providers, and care coordination
• Adhere to grant requirements, assist with annual grant reporting documents, and ensure the team's compliance with all required reporting, data entry and quality control in accordance with VSH, HUD, CoC, and HMIS standards
• Organize, facilitate, and/or coordinate appropriate workforce development, job training, and vocational services to promote employability skills

What You'll Bring To VSH

• Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
• At least 1 year of experience supervising/mentoring/training others
• Knowledge of homeless population and appropriate community resources, especially entitlement and housing resources
• A Master's degree in human services with 3+ years experience supervising and providing direct services to individuals with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness OR a Bachelor's degree in human services with 5+ years experience
• SOAR certification and experience strongly preferred
• Certification in CPR and First Aid preferred