Talent & Learning Content Administrator

The Talent & Learning Content Administrator supports the organization and management of learning content assets to be used in a variety of training products delivered in multiple modalities. This role is responsible to catalogue content modules in a Learning Content Management System (LCMS or equivalent) and ensure proper versioning, usage/application, and searchability is current. This role contributes to defining best practices for content element storage, research and usage tracking, and usage to ensure portability of content into a variety of delivery modalities. This role is responsible for identify and assigning learning program content as part of PJI’s learning strategy to support achieving business objectives. This role will also be responsible for assisting with talent management, assessment, and engagement survey content in the corresponding HR systems.

Duties and Responsibilities

• Assist will reporting, configuration, and troubleshooting of all talent management systems including performance management, engagement survey, and assessments.
• Apply knowledge of current learning models and adult learning theory to assist those in search of content for learning programs
• Conduct training and on-boarding as needed for technology tools and departmental templates and file processes
• Develop and maintain standard operating procedures for user experience, catalogue management, and tracking; create and update internal process documents based on departmental needs
• Compile and send resource communication with all new and updated assets/elements to the team; program launches, and updates; create and maintain a “resource of the month” newsletter to highlight new learning assets
• Manage the content storage aspects of the LMS and/or LCMS, including the definition and application of content use and best practices, contributing to ongoing system improvements, coordinating resolution of system issues, generating reports, and assisting learners with troubleshooting issues in accessing learning resources
• Create and manage updates for templates in style guide as well as copyedit and format all content submitted against standard
• Create and distribute reports to stakeholders on learning asset research, usage, application, shelf-life/version, etc.

Education, Experience & Certifications

• 1-3 years of experience in learning/training, Instructional Design, or related roles
• Bachelor’s Degree preferred

Functional Skills

• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
• Communicates Effectively and Candidly
• Ability to effectively communicate, inform, and influence senior leaders
• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects
• Financial & Business Acumen
• Process Improvement: Strive to continually improve
• Analytical Skills: effectively uses data to generate insights for operations excellence
• Ability to build and leverage talent
• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
• Planning & Prioritization: highest impact, highest value

Our Values

• DO THE RIGHT THING – Integrity, Character and Community
• PEOPLE FIRST – Customer and Team member Focus
• EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork
• INNOVATE TO WIN – Think Differently and Lead Change
• HAVE FUN – It’s Pizza, It Has To Be Fun!

Our Core Competencies

• CUSTOMER FOCUSED - Put the customer’s needs first
• RESULTS DRIVEN – Commit to achieving objectives
• INNOVATIVE MINDSET – Open to new ideas and ways of doing business
• STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking
• COLLABORATION – Work together in the most effective way

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.