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Systems Manager Accounts Receivable

Company

HonorHealth
Address , Phoenix, 85027
Employment type FULL_TIME
Salary
Expires 2023-10-17
Posted at 8 months ago
Job Description
Overview:
Full-Time, Days, M-F 8-5pm
Hybrid Position
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.

Join us. Let’s go beyond expectations and transform healthcare together.

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.
Qualifications: Education
Bachelor's Degree or 4 years' work related experience Required

Experience
3 years healthcare practice manager or billing/claims experience Required

Responsibilities: Job Summary
The Manager Accounts Receivable – PN is responsible for managing staff in accounts receivable, billing and collections workflows, and processes and for training for the centralized Physician Billing Department servicing multiple practices. Ensures business workflows and processes to be within confines of state and federal regulations. Responsible for monitoring guidelines regarding billing and collections and maintaining standards. Maintains staffing levels to effectively impact performance and productivity standards
  • Acts as Liaison with Director of PN Revenue Cycle to provide information on carrier and payer trends. Provides information related to payer trends and reimbursement information as identified. Notifies designated departments of insurance carrier or third party payer issues for enhanced revenue. May participate in conference calls or meetings as determined by Physician Network (PN) directors related to revenue or carrier issues. Works with the PN Practices on streamlining accounts payable processes and practices.
  • Serves as accounts receivable subject matter expert, working with constituents to identify and resolve problems/issues/concerns. Is a skilled communicator who is approachable and open to communication. Actively listens to others and communicates appropriately. Remains a critical, systems-oriented thinker, proactively thinking of the next steps. Is alert to the impact of actions on other elements in the system. Facilitates learning and development of others. Provides a balanced assessment of each individual’s strengths and developmental needs, and helps them develop their potential. Deals appropriately with ambiguity and is a timely and effective decision maker. Demonstrates long-term thinking, uses appropriate analysis in decision making, and effectively executes and implements approved decisions.
  • Develops and implements policies, systems, and procedures with approval of director; maintains procedure manual resulting in staff understanding and ensures an efficiently operated and documented department. Conducts operations audits (with documentation) to: 1) assure complete applications of established policy and procedure; 2) identify operational inefficiencies or problems as evidenced by audit. Assures correct diagnostic and procedural coding is being used to maximize reimbursement. Monitors all support functions and processes to ensure timeliness and accuracy and productivity standards.
  • Responsible for managing the accounts receivable function by hiring, training, evaluating employee competency and implementing corrective actions when and if necessary. Within thirty days, each employee will be able to manage and maintain routine activities with accuracy, neatness and within a reasonable time as defined in job descriptions and procedures. Provides ongoing training on professional presentation. Trains subordinate personnel on review of encounters and dictation for compliance to coding standards based on feedback from the Coding Auditor. May communicate with practice managers regarding tasks or needed information from respective practices. Plans, establishes and revises work assignments as needed. Interviews, selects and hires staff. Promotes teamwork within the department. Works with employee to find solutions to problems and administers appropriate disciplinary action when necessary.
  • Evaluates and monitors account receivables including staff training, system down time, and use maximization. Acts as Liaison with collection agencies, and evaluates their performance. Receivables are evaluated within specified guidelines consistent with budgetary guidelines and ensures that timely payments are received and "Bad Debt" accounts are classified in accordance with policy. Works with regulatory agencies regarding insurance/billing practices in AZ and nationally to ensure that the department is current with existing requirements. Tracks and audits A/R on a 30-60-90 day rotation. Follows up on delinquent accounts to collect payments or establishes payment arrangements. Prepares uncollectible revenue for submission to collections agency. Reviews and approves account adjustments, establishes and monitors productivity standards and ongoing efforts, effectively monitors outstanding claims and billing activities to ensure productive work flow.
Facility: HH Medical Group Support Department: Med Grp Billing Services Work Hours: M-F 8-5pm Shift: 01 - Days Position Type: Regular Full-Time