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Systems Engineer (Cmdb) Jobs
Company | AutoZone |
Address | Memphis, TN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Motor Vehicle Manufacturing |
Expires | 2023-09-06 |
Posted at | 9 months ago |
Summary
- Delegate work to other less experienced engineers and provide coaching / mentorship
- Work with problem managers to identify and meet opportunities within the CMDB to avoid repeat occurrences and improve future impact analysis
- AutoZoners have a contagious work ethic; including a high sense of urgency to resolve issues quickly, creatively and efficiently. We also expect a high sense of responsibility and the ability to influence others. As an expert in your field, we expect you to:
- Accurate work planning and execution; accurate project and time tracking
- Plan, manage and coordinate the full lifecycle in a high interoperability IT environment
- Ensure that sites and systems continuously and consistently run smoothly, optimally, efficiently and reliably
- Work with other team members to implement new integrations and data import automation and processes
- Work with MicroFocus uCMDB configuration, SACM, discovery, ITIL processes
- Document processes, follow all ITIL requirements for implementation
- Empower CMDB users to utilize and leverage the CMDB database and associated processes
- Provides technical support and problem resolution for customer inquiries regarding the new and existing data analytics, policy, process, standards, and best practices related to configuration management
- Develop and maintain production automation systems, tools and processes to support broad deployment of operational jobs/scripts as needed across the organization
- Develop the organization's expertise in the Configuration Management processes
- As an AutoZoner, you will be surrounded consistently by top tier talent (both onsite as well as remote); to effectively work with your team you will be expected to hold a high level of organization, detail orientation, and the ability to articulate issues clearly
- At least 5 years of direct experience in support of IT configuration management efforts
- Significant attention to detail and accuracy
- Excellent written and oral communication skills
- Experience with uCMDB and HP/Microfocus tools is required
- Strong analytical skills
- Experience with SOAP, REST API, JAVA, SQL and scripting (Shell, Python) is strongly preferred.
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