Systems Administrator Jobs

FreshEdge is built on a united infrastructure of fresh food distributors collectively working to provide an unmatched assortment and service level across contiguous geographies via multiple locations and refrigerated facilities. We look forward to adding to our team and continuing our growth.
Opportunity To Execute And Improve The Following Areas

• Reset credentials for email, computers, ERP systems, and other applications for companies’ online security.
• Perform set-up and deploy computers for users and new employees.
• Assist users both on-site and via remote connections.
• Intermediate knowledge of Microsoft applications (Word, Excel, Visio, Teams, PowerPoint).
• The right candidate must be able to communicate effectively in a professional manner through in-person conversation, phone calls, email, virtual meetings, and instant messaging.
• Execute investigations by asking open ended, qualifying questions to identify and resolve internal end user needs.
• Travel between company sites for end-user support and roll-out of IT initiatives required.
• Maintain computer hardware and software installed, modified, and repair equipment as needed.
• Contact and work with outside vendors for service.
• Order and maintain supplies as needed for production.
• Efficiently field and troubleshoot technical issues and escalate to appropriate team member for future resolution.
• In this role the successful candidate will provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware.

Competencies, Education, And Skills To Be Successful

• Continuous improvement and focus on skills
• Strong analytical skills; problem solver
• Strong organizational skills
• Associate’s or bachelor’s degree preferred
• At least 1 year of Active Directory experience
• After hours support
• Ability to work closely with others in a team environment and independently
• Experience using Enterprise resource planning (ERP) systems
• At least 1 year of Windows Operating System experience
• Experience managing incidents including business expectations and communication, maintaining Service-Level Agreement (SLA) compliance
• Experience using ticketing systems
• Strong interpersonal skills

Benefits

• 401(k) with Company Match
• Weekly Pay
• Holidays
• Paid Time Off
• Health & Welfare Benefits (medical, dental, vision, life and disability coverages)

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or another legally protected status.