Switchboard Operator / Receptionist Jobs

APPLICATION MATERIALS
Applicants are required to submit a combined cover letter and resume in one document. Your cover letter must summarize your interest, education and experience relative to this position. Incomplete materials will not be considered.
To expedite the application process, combine your cover letter and resume into one PDF or WORD document before applying and upload electronically when requested in the online application process.
This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately. The first review date for application materials is scheduled for June 12, 2023.
Interested parties are also invited to contact Human Resources at [email protected] to discuss the position.
CONTRACT RATE
\$22.92 - per hour
Benefits Epoa
In addition to any State mandated benefits, employees also enjoy the following benefits,

• Optional 457 plan participation with employer matching 401(a) plan
• Leave benefits including paid leave starting at 21 days (3.23 hours/week prorated based on hours paid) per calendar year up to 35 with tenure
• State Retirement PERS participation (positions working 70 hours per month for at least 5 months each year)
• Optional Healthcare and Dependent Care Flexible Spending Accounts
• Outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits
• VEBA health reimbursement account
• Award Stipends: Safety, Employee Appreciation, Retirement Awards
• Competitive wages
• Employee Assistance Program
• Paid Holidays -- up to 11 days per calendar year, paid jury duty.
• Life/Voluntary Life & Long-Term Care plan option
• Recognition programs and position specific stipends
• Short-Term Disability & Long-Term Disability

For more explanation of the district benefits please visit our benefits website www.mychelanpudbenefits.org {rel="nofollow"}.
JOB POSTING
Switchboard Operator - Receptionist
\ Join our team at Chelan County Public Utility District. As one of the largest hydroelectric generating utilities in the Northwest, our mission at Chelan PUD is to improve the quality of life for the thousands of people who call our pristine desert and mountain community home.\ \ Overview\ Serves as the main receptionist, first point of contact for Chelan County PUD. Operates the telephone system, greets callers and walk-ins, answers inquiries and provides information and assistance to the general public, customers, vendors and visitors. Assists with pool car tracking and other project related support. Available for outages and emergencies as determined by the Office Services (OS) Department Manager.\ \ Responsibilities
Operates telephone switchboard and is responsible for answering large volume of incoming calls, transfers, outages, and paging. Assists customers and employees with questions, provides information and creates customer sign-ins. Monitors customer behavior and contacts Security as needed. Updates switchboard directories, records and reports switchboard malfunctions, updates and trains staff on all duties. Be available as emergency personnel when needed.
Update and maintain pool car check out records including SharePoint updates, work orders, checking out vehicles, fuel card receipts, acknowledgements and other duties as assigned.
Receive and sign for small courier packages and bid documents.