Supv-Operations Jobs

Starting Pay Range: $56,767.00 - $73,230.00 / year
The estimate displayed represents the typical salary range or starting rate of candidates hired for the location that this requisition has been posted. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.
Position Overview
Lead employees to ensure customer satisfaction by moving all shipments on time and damage free
Essential Job Duties/Responsibilities

• Ensure all OS&D is identified and processed properly
• Monitor actual performance data and gather information for reporting
• Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
• Perform administrative functions as required
• Communicate job assignments coordinating with all employees ensuring direction is clear and concise
• Identify freight moving at incorrect weight and classification
• Monitor service freight and ensure cut time compliance
• Assist customers with rate quotes, claim information and setting appointments
• Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required
• Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free
• Lead, manage, educate and develop company employees focusing on retention and growth
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met
• Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Qualifications

• Good written, verbal and interpersonal communication skills
• Must possess high school diploma or equivalent
• Knowledge of Microsoft Office and Internet
• Multi-tasked oriented and possess good organizational skills
• Must be able to travel as needed
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
• Able to work independently and as part of a team

Working Conditions

• Hours may vary due to operational need
• Frequent contact with service center personnel; fast-paced, deadline oriented
• Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at [email protected].
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.