Support Technician, Labor & Delivery

The support tech functions under the supervision of the registered nurse by serving the unit in two distinct roles according to assignment. In a priority role, the support tech serves as a mobility assistant and works with the registered nurse to optimize patient mobility using specialized patient-lifting equipment. In a second capacity, the support tech serves as the unit desk support, managing the nurse call system needs, answering telephones, stocking supplies/equipment, filing and ensuring a clean and uncluttered environment of care. The support tech provides nursing support to achieve the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.

Minimum Education and Experience Requirements:

• Demonstrated understanding of medical terminology.
• Dependability, ability to accept direction and interact with others as a team member essential.
• Demonstrated ability to problem solve, prioritize and display initiative.
• Previous clerical or nursing assistant experience preferred.
• Strong organizational skills with demonstrated ability to work independently.
• High school graduate or equivalent. College degree preferred.
• Demonstrated excellence in public contact skills (respect for others, courteous, tactful.
• Demonstrated strong oral and written communication skills.
• Demonstrated computer experience.

Minimum Education and Experience Requirements:
High School graduate or equivalent, college degree preferred; demonstrated computer experience; demonstrated strong oral and written communication skills; demonstrated excellence in public contact skills (respect for others, courteous, tactfulness); demonstrated ability to problem-solve, prioritize, and display initiative; dependability, ability to accept direction and interact with others as a team member essential; strong organizational skills with demonstrated ability to work independently; demonstrated understanding of medical terminology. Previous clerical or nursing assistant experience preferred.
Motor Vehicle Operator Designation:
Employees in this position:
Will not operate vehicles for an assigned business purpose
NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile
a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job.
Licensure/Certification/Registration:
None