Support Analyst, Devops Systems Administration

This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following office locations: Denver, CO or Southfield, MI.

Job Summary:

Raymond James is seeking a passionate and motivated Analyst to join our DevOps Deploy, Support, and Incident team. This individual will act as second-level support and central point of contact for various applications deployed using our DevOps technology stack. The ideal candidate would be innovative and have great problem-solving and analytical skills. A strong understanding of web-based applications and services, Linux and Windows Server operating systems, and task automation are important for this role. Candidates with foundational project management experience are desired.

Responsibilities:

• Act as second-level support and central point of contact for various applications deployed using our DevOps technology stack.
• May occasionally work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities.
• May lead projects including preparing project plans, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time.
• Work directly with application development teams to collaborate on issues and ensure architectural standards are adhered to.
• Participate in application environment configuration, documentation, and deployment.
• Identify and automate day-to-day/repetitive tasks.

Qualifications:

Qualifications - External

Education/Previous Experience

• Minimum of a bachelor’s degree in Computer Science, MIS, or related degree and five (5) years of relevant experience or combination or education, experience, and training
• Minimum of a Bachelor’s degree MIS, Computer Sciences, Business or related degree and 1-2 years of relevant experience preferably in systems or application administration or a combination of education, training and experience as approved by Human Resources.

MUST HAVE:

• Experience troubleshooting Java, Angular, or .Net-based systems.
• Experience administering Linux and Windows operating systems.
• Experience with troubleshooting firewalls and network connectivity-related issues.
• Experience installing and upgrading applications.

Nice to have:

• Experience with Active Directory, DNS, networking, and security fundamentals
• Experience with middleware products JBOSS, Apache, NGINX, etc.
• Experience with monitoring tools to ensure the required availability of assigned systems.
• Experience with scripting tools such as Python, Ansible, Bash, PowerShell, etc.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
• Make prompt, pragmatic choices and act with the client in mind

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Job :

Technology

Primary Location :

US-CO-Denver-Denver

Organization :

Technology

Schedule :

Full-time

Shift :

Day Job

Travel :

No

Salary Range: CO, NY, CA, WA (based on Education, Work Experience, and Geographic Location)

80-100k

Eligible for Discretionary Bonus :

Yes