Supply Chain Program Manager, Supplies - Phoenix, Az Or Perth Amboy, Nj

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

The Program Manager, Supplies will lead the supplies program for the Outbound and Inbound Operations teams across our 3 Authentication Centers. Reporting to the Vice President, Outbound, this person will partner with Supply Specialists, as well as Procurement and Accounting leadership, to oversee forecasting and ordering of supplies from existing vendors.

What You Get To Do Every Day

• Develop new supply products and strategy
• Implement and/or improve inventory management controls
• Responsible for overseeing monthly, quarterly, and yearly inventory counts
• Lead Outbound and Inbound teams on all supply ordering and process
• Implement and maintain supply program
• Maintain accurate forecast aligned with Finance and Accounting teams
• Vendor relationship management

What You Bring To The Role

Minimum Requirements:

• Adaptability and openness to change
• Self-starter - ability to work individually and within a team
• Strong customer service, problem-solving, and analytical skills
• Strong executive presence and ability to tailor communication styles to suit all audiences
• 3+ years of experience with developing and leading supply inventory management programs
• Ability to Travel 20%
• Excellent verbal and written communication skills
• Exceptional attention to detail and organization skills
• Self-motivation and a drive to achieve results

Preferred Requirements:

• Proficiency with Netsuite

Compensation|Benefits|Perks

• 401K (with company matching up to $1000)
• Paid parental leave
• State of the art, climate-controlled warehouse facility
• Employee Stock Purchase Plan (purchase stock at discounted rates)
• Up to 40 hours of COVID-19 PTO is available to cover missed shifts following a positive COVID-19 diagnosis
• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Unlimited Discretionary Time Off (DTO) & 9 Paid Holidays
• Medical, Dental & Vision Insurance

The expected salary range for this role is $87,210.00 - $116,280.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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