Supervisor(08095) - 33 W Windsor Blvd.

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew

• Conduct Annual Performance Appraisals
• Plan on-the-job coaching objectives before each store visit using store planning tool
• Provide "positive, constructive, and actionable" feedback
• Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
• Provide professional develop and career track mentoring to GMs and AMs

Achieve Operational Excellence in all stores using structured approach

• Identify and diagnose most important ongoing operational gaps in under performing stores
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
• Reinforce execution of key company policies and standards
• Develop formal action plans to resolve gaps

Financial Oversight and Review Meetings

• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
• Analyze and track key financial/operational data to derive meaningful business insights
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Review key financial variables as part of store visit "pre-planning"
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results

Take Leadership role in Market Development activities to drive AWUS growth

• Drive the development and execution of Local Store Marketing
• Coordinate with Market Leader and field support to develop market business plans
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities
• Coordinate field support resources (Market Specialists) to execute LSM initiatives

Qualifications

• Minimum 3 years multi-unit experience in restaurant/retail industry
• Bachelor's Degree preferred
• Experienced in ensuring operational effectiveness for multi-unit organi