Supervisor - The Ridley

Overview
Who We Are:
Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Treat people the way you want to be treated
• Celebrate diversity
• Maintain flexibility to better serve our clients
• People
• Serve the highest quality food
• Do the right thing
• Performance
• Purpose
• Give back to our communities
• Provide world-class service
• Be accountable for our actions
• Always do your best

Competitive Benefits:

• Discounts: Hotels, Travel, Tickets, Restaurants
• Pet Insurance
• Short and Long Term Disability
• Tuition Reimbursement
• Health/Dental/Vision
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school
• 401(k), matched up to 4%
• Paid Time Off
• Employee Referral Program

Responsibilities
Basic Function/Scope:
A Supervisor directly supervises and coordinates activities of workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Client and Customer Satisfaction/Relations

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Primary Duties/Responsibilities

• Establish and implement policies, goals, and objectives, and procedures for their department.
• Hire, train, and evaluate personnel, promoting or firing workers when appropriate.
• Assign employees to specific duties.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.
• Enforce safety, health, and security rules.
• Review inventory and sales records to prepare reports for management and budget departments.

Financial

• Eliminate waste wherever possible.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.