Supervisor - Laboratory: Mhw - Laboratory

Summary

Under the direction of the Clinical Laboratory Management, the Supervisor is accountable for ensuring that appropriate and timely specimen handling, delivery, specimen testing, results reporting and customer service are provided in an efficient and cost effective manner in accordance with laboratory and hospital policies and procedures. The Supervisor is also responsible for ensuring that all laboratory procedures being performed in areas of responsibility will comply with all regulatory, accrediting, and licensure requirements.

Detailed Responsibilities

• Reports test results in a timely manner according to established laboratory protocols.
• Establishes policies, procedures, and protocols for testing performed in a defined laboratory section(s). Defines analytic accuracy, precision, sensitivity, and reference ranges for test methods. Oversees quality control testing and instrument maintenance.
• Effectively manages resources such as productivity, supplies, instruments and equipment. Plans work and completes job responsibilities in an efficient and productive manner.
• Performs accurate and appropriate testing of specimens received in the laboratory, according to established laboratory protocol and procedures.
• Follows established procedures for laboratory quality control, ensures compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.
• Oversees inventory management and provides input into the budget process.
• Determines, coordinates and supervises daily staffing assignments and levels. Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions.
• Assess competency of team members.
• Assists with the development of training material and the competency assessment tools used by the department and ensure that all associated documentation is kept up to date.
• Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with regulatory and departmental and organizational policies, procedures and protocols.
• Perform method validations and ongoing method assessments.

Essential

Competencies and skills:

• METHOD PERFORMANCE VALIDATION: Assesses the validity of new procedures/method development.
• MANAGING PEOPLE: Uses HR/Performance Management processes and systems to align individual performance to achieve organizational results.
• ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCURACY: Completes work assignments within established quality and/or quantity standards.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• CLINICAL POLICIES AND STANDARDS: Applies knowledge of clinical standards, policies, and procedures relevant to function and organization.
• LABORATORY QUALITY CONTROL: Applies statistical theory and performs quality control procedures.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• EQUIPMENT MAINTENANCE - LAB: Performs maintenance procedures on equipment and analyzers.

Education

Essential:

• Bachelors

Credentials

Essential:

• Clinical Lab Supervisor License - FL

Essential

Education equivalent experience:

• Graduate of an accredited Medical Technologist or Medical Laboratory Scientist program

Other Information

Complexity of Work: Advanced knowledge of laboratory procedures and instrumentation. Ability to effectively relate and communicate with internal and external customers. Advanced knowledge of laboratory information systems. Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience: Five (5) years of experience as a Clinical Laboratory Technologist in the area of supervision.

Essential

Working conditions:

• Potential Electric Shock 20.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient 40.00%
• Bio hazardous Waste 40.00%
• Wet or Slippery Surfaces 40.00%
• Gas/Vapors/Fumes 40.00%
• Asbestos 40.00%
• Pushing or Pulling > 75 lbs Non-Patient 40.00%
• Dust 40.00%
• Blood and/or Bodily Fluids 40.00%
• Walking 60.00%
• Standing 60.00%
• Potential for Physical Assault 20.00%
• Audible Speech 80.00%
• Communicable Diseases and/or Pathogens 40.00%
• Reaching 40.00%
• Radiation 40.00%
• Squatting 40.00%
• Keyboard Entry 60.00%
• Depth Perception 80.00%
• Biological Hazards - Respiratory 40.00%
• Lifting or Carrying > 75 lbs Non-Patient 20.00%
• Pushing or Pulling 26 - 75 lbs Non-Patient 40.00%
• Laser/High Intensity Lights 40.00%
• Magnetic Fields 40.00%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient 40.00%
• Biological Hazards - Skin or Ingestion 40.00%
• Hearing Acuity 80.00%
• Distinguish Color 80.00%
• Latex 40.00%
• Seeing - Near 80.00%
• Seeing - Far 80.00%
• Moving Mechanical Parts 40.00%
• Bending and Stooping 40.00%
• Lifting/Carrying Patients 35 Pounds or Greater 40.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient 40.00%
• Needles/Sharp Objects 40.00%
• Kneeling 40.00%
• Sitting 40.00%
• Computer Monitor 60.00%
• Repetitive Movement Hand/Arm 60.00%

Organizational Profile

Memorial Hospital West opened in 1992 with 100 beds to serve the growing population of western Broward. Today, the hospital has 384 beds and is one of the busiest and most technologically advanced in the region.

Memorial Hospital West’s Many Respected Specialty Programs Include

• Memorial Cancer Institute
• Memorial Rehabilitation Institute
• Women’s Services
• Medical and Surgical Services
• Blood and Marrow Transplant Program, including Broward County’s first adult inpatient autologous transplant unit
• Memorial Neuroscience Institute
• Bariatric/Weight-Loss Surgery Program
• The Family Birthplace
• Adult and Pediatric Emergency Departments
• Memorial Cardiac and Vascular Institute

Truven Health Analytics and Modern Healthcare magazine named Memorial Hospital West one of the nation’s 100 Top Hospitals in 2013 and 2014 – and the hospital has been consistently recognized by The Leapfrog Group with an “A” Ranking for Patient Safety.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.