Supervisor - Kitchen Jobs

Kitchen Supervisor is responsible for leading and maintaining smooth operation of all kitchen shifts. He/she will partner with the cafe management team to train, coach and evaluate BOH operations, ensuring that the cafe is in adherence with company policies, specs and procedures.

Basic functions of the Kitchen Supervisor include:

• Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures
• Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift
• Fulfill all daily and weekly tasks according to assigned areas of responsibility
• Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management
• Monitor food cost using established methods to meet goals
• Provide Kitchen employees with verbal recognition, direction and support
• Perform employee task such as preparation of all recipes to ensure quality of the product
• Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner
• Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift)
• Ensure employees follow safety, sanitation and security procedures
• Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards
• Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen
• Train and validate new staff members according to company training standards
• Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation
• Perform opening & closing duties for the kitchen
• Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists
• Communicate regularly with KM regarding Issues and suggestions related to product, people and performance
• Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe

• Maintaining HRC's 5 core Values and Mission Statement
• Following all uniform guidelines
• Performing duties which require bending & reaching
• Displaying a positive and outwardly friendly attitude toward guests and coworkers
• Maintaining a well-groomed appearance ("having a plan")
• Remaining calm in a hectic, fast-paced atmosphere
• Recycling products, where possible
• Demonstrating a high level of organization, attention-to-detail and a sense of-urgency
• Practicing all safety & sanitation standards
• Lifting & transporting containers, dish racks, and trashcans

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).