Substitute Security Officer (Temporary)

The Security Officer is responsible for the safety and security of all our guests, employees and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.
The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters.

• Prevents losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity.
• Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.
• Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.
• To perform other work related duties as assigned by Management.
• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
• Investigates thefts, accidents, and other incidents which occur on the property.
• Assist guests and colleagues on all security and safety related enquiries.
• Performs normal hotel security functions to include fire prevention and safety checks.
• Completes associates forms and reports related to any accidents or issues within the premises of the hotel.
• Resolves guest and employee complaints regarding safety and security matters.
• Ensures a safe and tranquil environment for guests and employees.
• Immediately report hotel deficiencies to appropriate departments for immediate repair.

• Regular and punctual attendance.
• Ability to sustain direct contact with the public; must establish high degree of customer service, (smile, eye contact, positive personal presentation, etc.), and high volume interaction with guests and staff.
• Ability to understand and operate emergency equipment, (for example fire extinguishers, wheel chairs, respirators.)
• Ability to read and write effectively.
• Ability to bend, squat, kneel, climb (including stairs and ladder), and reach.
• Ability to lift and move, in an emergency situation, an immobilized adult.
• Will be required to work mornings, evening, weekends, and holidays.
• Ability to work in extreme temperature.
• Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner.
• Ability to utilize communication equipment (for example: telephones, radios, and beepers.)
• Ability to understand and execute all safety and emergency procedures, (for example: fire, crowd control, inclement weather, and bomb threats.)
• Ability to communicate clearly and effectively with guests and other employees.
• Ability to lift, carries, and store in overhead areas approximately 50 lbs.
• Ability to stand and walk on a continuous basis, and run as warranted.
• Ability to push and/or pull approximately 75 lbs.
• Ability to safely operate a motor vehicle during all hours and in all weather conditions.
• Ability to adhere to the property’s grooming standards.

• 401(k) Retirement Plan with Company Match
• Sonesta Hotel Discounts
• Medical, Dental and Vision Insurance
• Paid Parental Leave
• Health Savings Account with Company Match
• Educational Assistance
• Company Paid Short Term and Long Term Disability Insurance
• Company Paid Life Insurance
• Various Employee Perks and Discounts
• Paid Vacation and Sick Days